The Queen Victoria Hospital (East Grinstead)
Specialist hospitalHoltye Road, East Grinstead, RH19 3DZ · Run by Queen Victoria Hospital NHS Foundation Trust · 01342414362
Acute hospital - NHS specialist
CQC rating published 23 May 2019 — this rating applies to this specific location. About CQC ratings
View the full CQC report & inspection history →
Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.
At a glance
Whether this trust meets each official NHS operational standard — not a combined score or ranking.
In plain English
AI-generatedQueen Victoria Hospital NHS Foundation Trust saw 1,566 A&E attendances in July 2026, with 99.3% of patients treated within four hours. In June 2026, the median waiting time for treatment was 13.8 weeks, and 62.3% of patients were seen within 18 weeks of referral. Staff satisfaction regarding treatment for friends or relatives was reported at 90.3% in the 2025 NHS Staff Survey.
Automatically generated from the official figures on this page and checked to restate only those figures. Last generated 18 August 2026. This is a plain-English summary, not medical advice. About these summaries
CQC inspection ratings
The Care Quality Commission rates hospitals on five questions. This location was last inspected January 2019. Source: CQC. About CQC ratings
CQC ratings by service
CQC rated these services individually — there is no single overall rating for this location.
Source: CQC. About CQC ratings
Estates & facilities
This hospital site specifically (2024/25). A high maintenance backlog means more deferred repairs to buildings and equipment.
Source: NHS England Estates Returns Information Collection (ERIC). About this data
Cleanliness & environment
This hospital site specifically (2025). Patient-assessed scores — higher is better.
Source: NHS England Patient-Led Assessments of the Care Environment (PLACE), scored by teams including patient assessors. About this data
Performance at a glance
NHS England publishes waiting-time and A&E figures per trust, not per building — figures marked Trust-wide cover all hospitals run by Queen Victoria Hospital NHS Foundation Trust.
Performance over time
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · hover a month for the exact figure · monthly data table
A&E performance
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · Latest month: July 2026· all A&E department types combined — the official headline basis.
This trust does not run a separate major (Type 1) A&E department — the figures above are for its minor-injury unit(s) or urgent treatment centre(s) — Type 3 in NHS England’s classification.
| Department type | Attendances | Within 4 hours |
|---|---|---|
| All types (official headline) | 1,566 | 99.3% |
| Type 3 — minor injury / UTC | 1,566 | 99.3% |
Source: NHS England A&E Attendances & Emergency Admissions. About this data
Cancer waiting times
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · Latest month: June 2026.
Source: NHS England Cancer Waiting Times. The 62-day standard is urgent referral to first treatment; the 28-day faster-diagnosis standard is referral to diagnosis or ruling-out. About this data
Patient experience (Friends & Family Test)
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · Latest month: June 2026· a voluntary, monthly feedback survey — the figure is the share of respondents who rated their experience 'good' or 'very good'. Response rates are often low and respondents are self-selected, not a representative sample, so read this alongside the clinical measures above, not on its own.
Source: NHS England Friends & Family Test. About this data
Staff experience (NHS Staff Survey)
2025 · the views of staff who work at this trust — a measure of workforce culture, morale and confidence, not a direct measure of clinical outcomes. There is no official NHS target for these figures, so they are shown as context, never a pass or fail.
The NHS Staff Survey records the views of staff who chose to respond — a measure of workforce culture, morale and staff confidence, not a direct measure of clinical outcomes or safety. Response rates vary between trusts. England only; Scotland, Wales and Northern Ireland run separate staff surveys on a different basis, so these figures are never compared across nations.
Source: NHS Staff Survey (NHS England), Open Government Licence. About this data
Cancelled operations
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · Quarter ending 30 June 2026· last-minute cancellations for NON-CLINICAL reasons (no bed, no staff, an emergency taking priority) — not cancellations chosen by the patient or on clinical grounds. It's a raw count, so larger trusts naturally cancel more in absolute terms — read this alongside the other measures above, not on its own.
Source: NHS England (QMCO). About this data
Bed occupancy, ambulance handovers & delayed discharges (UEC Daily SitRep)
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · Snapshot at 8am, 29 March 2026. This is unvalidated management information— NHS England's own label — and can be revised for up to 14 days after first publication. It is collected only during the winter Daily SitRep window, so this is the latest date the collection has published, not necessarily today. It measures operational pressure (how full the hospital is), NOT care quality — high occupancy is normal for NHS hospitals, especially in winter, and is not a safety or performance score. The ambulance-handover figures below cover winter 2025-26 as a period total(not a snapshot): the time from an ambulance arriving to the patient being handed over to A&E staff. The delayed-discharge figures cover the most recent 7 daysof the collection (not a snapshot, and not the whole winter): a patient who "no longer meets the criteria to reside" is medically ready to leave hospital, but how quickly they actually do mostly reflects social-care and community capacity to receive them — NOT the hospital's own clinical quality. A higher handover or delayed-discharge figure means more operational pressure — like the rest of this section, none of it is a measure of care quality, and it carries no colour grading, badge or ranking.
Source: NHS England UEC Daily SitRep, Ambulance Handover and Acute Discharge SitRep collections. About this data
Never Events (patient safety)
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · Financial year 2025/26 · Never Events are rare, serious, wholly-preventable incidents. This is a RAW count for 2025/26— it is NOT adjusted for how much surgery the trust does, and NHS England publishes it to prompt learning, NOT to compare trusts. A higher number is a prompt to look at the trust's own review, not proof it is less safe than a trust with fewer.
Source: NHS England. About this data
Patient experience — inpatient care
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · CQC Adult Inpatient Survey, 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 562 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.
Source: Care Quality Commission — CQC Adult Inpatient Survey. About this data
Patient experience — cancer care
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · National Cancer Patient Experience Survey, 2025 · scores are the % of patients giving the most positive answer (and an overall 0–10 rating), and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the survey's 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 115 patients treated for cancer by this trust (a question is only shown here where at least 10 people at this trust answered it). England only; response rates vary between trusts.
Source: NHS England (survey run by Picker on its behalf) — National Cancer Patient Experience Survey. About this data
Diagnostic test waits
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · Latest month: June 2026. The operational standard is that under 1% should wait more than 6 weeks.
| Test | Waiting list | 6+ weeks | 6+ weeks (count) | 13+ weeks |
|---|---|---|---|---|
| Respiratory physiology | 1,374 | 28.6% | 393 | 127 |
| CT scan | 480 | 2.9% | 14 | 0 |
| MRI | 304 | 1.3% | 4 | 0 |
| Ultrasound | 914 | 0.3% | 3 | 0 |
| DEXA Scan | 84 | 0.0% | 0 | 0 |
Source: NHS England Diagnostic Waiting Times & Activity (DM01). About this data
Safety: infections
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · Cases in the 12 months to July 2026. Hospital-onset cases are those most likely acquired in hospital.
| Infection | Cases (12 mo) | Hospital-onset |
|---|---|---|
| MRSA bacteraemia | 0 | 0 |
| C. difficile | 1 | 1 |
| E. coli bacteraemia | 0 | 0 |
| MSSA bacteraemia | 0 | 0 |
| Klebsiella bacteraemia | 1 | 1 |
| Pseudomonas bacteraemia | 0 | 0 |
Source: UK Health Security Agency mandatory surveillance. About this data
Waiting times by specialty
Trust-wide (Queen Victoria Hospital NHS Foundation Trust) · Data: June 2026 · Source: NHS England Referral to Treatment statistics
| Specialty | Waiting | Within 18 wks | Median wait | 9 in 10 wait under | 52+ wks | 65+ wks | 78+ wks |
|---|---|---|---|---|---|---|---|
| Oral Surgery | 7,784 | 57.6% | 15.4 wks | 39.2 wks | 62 | 1 | 0 |
| Plastic Surgery | 5,837 | 58.5% | 14.0 wks | 43.4 wks | 161 | 34 | 9 |
| Other - Others | 5,276 | 67.0% | 13.3 wks | 29.7 wks | 0 | 0 | 0 |
| Ophthalmology | 2,333 | 72.1% | 11.1 wks | 32.1 wks | 3 | 0 | 0 |
| Cardiology | 223 | 58.3% | 14.9 wks | 32.4 wks | 0 | 0 | 0 |
| Respiratory Medicine | 188 | 98.4% | 10.0 wks | 16.9 wks | 0 | 0 | 0 |
| Ear Nose and Throat | 161 | 85.7% | 7.7 wks | 24.7 wks | 2 | 0 | 0 |
| Rheumatology | 65 | 84.6% | 7.4 wks | 20.9 wks | 0 | 0 | 0 |
| Other - Medicals | 18 | 94.4% | 8.0 wks | 16.6 wks | 0 | 0 | 0 |
About this data
Every figure on this page comes from an official publication: NHS England Referral to Treatment statistics, NHS England A&E statistics, and the Care Quality Commission directory. Data periods are shown against each figure — NHS England publishes with a lag of around six weeks. Read the full methodology.