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Royal National Orthopaedic Hospital (Bolsover Street)

Specialist hospital

45-51 Bolsover Street, London, W1W 5AQ · Run by Royal National Orthopaedic Hospital NHS Trust · 02089542300

Acute hospital - NHS specialist

CQC: Good

CQC rating published 22 March 2019 — this rating applies to this specific location. About CQC ratings

View the full CQC report & inspection history →

Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.

At a glance

Whether this trust meets each official NHS operational standard — not a combined score or ranking.

Waiting times
Below NHS standard
75.9% within 18 weeks · standard 92% · About this data
A&E
No data
No data · About this data
Cancer
Meets NHS standard
92.3% treated within 62 days · standard 85% · About this data
Diagnostics
Below NHS standard
6.3% waiting 6+ weeks · standard 1.0% or fewer · About this data
Mortality (SHMI)
No data
No data · About this data

In plain English

AI-generated

Royal National Orthopaedic Hospital NHS Trust reported 8,790 patients on its waiting list in June 2026. The median wait for treatment was 8.6 weeks, with 75.9% of patients seen within 18 weeks of referral. Additionally, 86.8% of staff said they would be happy for a friend or relative to be treated there.

Automatically generated from the official figures on this page and checked to restate only those figures. Last generated 16 August 2026. This is a plain-English summary, not medical advice. About these summaries

CQC inspection ratings

Safe
Good
Caring
Good
Responsive
Good
Well-led
Good

The Care Quality Commission rates hospitals on five questions. This location was last inspected October 2018. Source: CQC. About CQC ratings

CQC ratings by service

CQC rated these services individually — there is no single overall rating for this location.

Outpatients and diagnostic imagingRequires improvement
rated August 2014

Source: CQC. About CQC ratings

Estates & facilities

This hospital site specifically (2024/25). A high maintenance backlog means more deferred repairs to buildings and equipment.

Patient & visitor parking
Free
9 spaces
Cleaning cost (annual)
£73k
Total cleaning service cost, this site
Single en-suite rooms
0
Private rooms with their own bathroom
Single rooms (non-en-suite)
0
Private rooms without their own bathroom
Site floor area
1,757 m²

Source: NHS England Estates Returns Information Collection (ERIC). About this data

Performance at a glance

Treated or seen within 18 weeks
Trust-wide
75.9%
National median: 66.3%
▲ 5.5 pts vs yr agoBetter than 83% of trustsData: Jun 2026
Typical (median) wait
Trust-wide
8.6 wks
National median: 11.7 wks
▼ 2.5 wks vs yr agoBetter than 88% of trustsData: Jun 2026
Patients on the waiting list
Trust-wide
8,790
National median: 39,587
▲ 122 vs yr agoData: Jun 2026
Waiting over a year
Trust-wide
9
National median: 358.5
▼ 61 vs yr agoBetter than 83% of trustsData: Jun 2026

NHS England publishes waiting-time and A&E figures per trust, not per building — figures marked Trust-wide cover all hospitals run by Royal National Orthopaedic Hospital NHS Trust.

Performance over time

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · hover a month for the exact figure · monthly data table

Total waiting list
Incomplete pathways, all specialties
6,0008,00010,000Apr 21Jan 22Jan 24Jan 25Jan 268,7906,221April 20216,125May 20216,286June 20216,516July 20216,604August 20216,620September 20216,456October 20216,640November 20216,823December 20216,912January 20226,945February 20227,024March 20227,613April 20237,781May 20237,926June 20237,875July 20238,173August 20238,338September 20238,571October 20238,668November 20238,492December 20238,321January 20248,346February 20248,599March 20248,267April 20248,054May 20247,918June 20248,322July 20248,257August 20248,231September 20248,300October 20248,139November 20248,281December 20248,342January 20258,090February 20258,539March 20258,454April 20258,639May 20258,668June 20258,709July 20258,955August 20259,052September 20259,060October 20259,682November 20259,539December 20259,142January 20269,125February 20269,032March 20268,622April 20268,669May 20268,790June 2026
Waiting under 18 weeks
Share of the waiting list
70%80%90%Apr 21Jan 22Jan 24Jan 25Jan 26NHS standard 92%75.9%67.0%April 202171.5%May 202174.0%June 202175.4%July 202175.3%August 202174.3%September 202173.2%October 202173.0%November 202171.1%December 202171.2%January 202271.4%February 202271.9%March 202272.3%April 202373.6%May 202373.4%June 202372.7%July 202372.3%August 202370.3%September 202369.2%October 202368.7%November 202366.1%December 202368.1%January 202468.2%February 202467.7%March 202467.6%April 202468.5%May 202467.1%June 202467.1%July 202466.0%August 202466.7%September 202467.3%October 202467.9%November 202468.5%December 202468.9%January 202569.6%February 202570.3%March 202569.1%April 202569.8%May 202570.4%June 202570.4%July 202571.7%August 202573.2%September 202573.2%October 202573.0%November 202571.0%December 202570.8%January 202671.6%February 202672.0%March 202670.4%April 202674.2%May 202675.9%June 2026

A&E performance

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · Latest month: July 2026· all A&E department types combined — the official headline basis.

A&E attendances
0
All department types · latest month
Waited over 12 hours
0
From decision-to-admit ('trolley waits')
Emergency admissions
29
All department types · latest month

This trust does not run a separate major (Type 1) A&E department — the figures above are for its minor-injury unit(s) or urgent treatment centre(s) — Type 3 in NHS England’s classification.

Source: NHS England A&E Attendances & Emergency Admissions. About this data

Cancer waiting times

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · Latest month: June 2026.

Faster diagnosis (28 days)
85.9%
140 of 163 treated in time
Target 75% · meets target
Treatment within 62 days
92.3%
24 of 26 treated in time
Target 85% · meets target
Treatment within 31 days
100.0%
26 of 26 treated in time
Target 96% · meets target
Treated within 62 days
Urgent referral to first treatment
80%90%100%Apr 25Jan 26NHS standard 85%92.3%81.1%April 202581.3%May 202594.7%June 2025100.0%July 202593.3%August 202589.3%September 202585.7%October 202588.6%November 202587.1%December 202595.8%January 202686.2%February 202692.5%March 202685.0%April 202687.1%May 202692.3%June 2026
Faster diagnosis (28 days)
Referral to diagnosis or ruling-out
75%80%85%Apr 25Jan 26NHS standard 75%85.9%81.9%April 202580.2%May 202586.5%June 202582.1%July 202582.9%August 202580.4%September 202583.5%October 202575.8%November 202580.9%December 202580.3%January 202681.0%February 202681.0%March 202676.3%April 202681.4%May 202685.9%June 2026
Treated within 31 days
Decision to treat to first treatment
96%98%100%Apr 25Jan 26NHS standard 96%100.0%100.0%April 2025100.0%May 2025100.0%June 2025100.0%July 2025100.0%August 2025100.0%September 2025100.0%October 2025100.0%November 2025100.0%December 2025100.0%January 2026100.0%February 2026100.0%March 2026100.0%April 2026100.0%May 2026100.0%June 2026

Source: NHS England Cancer Waiting Times. The 62-day standard is urgent referral to first treatment; the 28-day faster-diagnosis standard is referral to diagnosis or ruling-out. About this data

Patient experience (Friends & Family Test)

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · Latest month: June 2026· a voluntary, monthly feedback survey — the figure is the share of respondents who rated their experience 'good' or 'very good'. Response rates are often low and respondents are self-selected, not a representative sample, so read this alongside the clinical measures above, not on its own.

Inpatient care
% would recommend
95.8%
Rated care 'good' or 'very good'
% would not recommend
4.2%
Rated care 'poor' or 'very poor'
Responses
406
Number of patients who gave feedback
Response rate
94.6%
Responses as a share of those eligible

Source: NHS England Friends & Family Test. About this data

Staff experience (NHS Staff Survey)

2025 · the views of staff who work at this trust — a measure of workforce culture, morale and confidence, not a direct measure of clinical outcomes. There is no official NHS target for these figures, so they are shown as context, never a pass or fail.

Staff happy for a friend or relative to be treated here
86.8%
Agreed · 2025 NHS Staff Survey▲ 1.6 pts vs 2024Median English trust: 63.9%
Staff engagement
7.36
out of 10 · 2025
Would recommend as a place to work
74.6%
Agreed · 2025

The NHS Staff Survey records the views of staff who chose to respond — a measure of workforce culture, morale and staff confidence, not a direct measure of clinical outcomes or safety. Response rates vary between trusts. England only; Scotland, Wales and Northern Ireland run separate staff surveys on a different basis, so these figures are never compared across nations.

Source: NHS Staff Survey (NHS England), Open Government Licence. About this data

Cancelled operations

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · Quarter ending 30 June 2026· last-minute cancellations for NON-CLINICAL reasons (no bed, no staff, an emergency taking priority) — not cancellations chosen by the patient or on clinical grounds. It's a raw count, so larger trusts naturally cancel more in absolute terms — read this alongside the other measures above, not on its own.

Last-minute cancellations
42
elective ops cancelled on the day, non-clinical reasons
Not rebooked within 28 days
9
the NHS standard is a new date within 28 days
% not rebooked in time
21.4%
share of cancelled ops without a new date inside 28 days

Source: NHS England (QMCO). About this data

Bed occupancy, ambulance handovers & delayed discharges (UEC Daily SitRep)

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · Snapshot at 8am, 29 March 2026. This is unvalidated management information— NHS England's own label — and can be revised for up to 14 days after first publication. It is collected only during the winter Daily SitRep window, so this is the latest date the collection has published, not necessarily today. It measures operational pressure (how full the hospital is), NOT care quality — high occupancy is normal for NHS hospitals, especially in winter, and is not a safety or performance score. The ambulance-handover figures below cover winter 2025-26 as a period total(not a snapshot): the time from an ambulance arriving to the patient being handed over to A&E staff. The delayed-discharge figures cover the most recent 7 daysof the collection (not a snapshot, and not the whole winter): a patient who "no longer meets the criteria to reside" is medically ready to leave hospital, but how quickly they actually do mostly reflects social-care and community capacity to receive them — NOT the hospital's own clinical quality. A higher handover or delayed-discharge figure means more operational pressure — like the rest of this section, none of it is a measure of care quality, and it carries no colour grading, badge or ranking.

Adult general & acute bed occupancy
58.0%
98 occupied of 169 open
Adult critical care occupancy
20.0%
2 occupied of 10 open
Ambulance handovers over 30 minutes
100.0%
of 5 handovers, winter 2025-26
Ambulance handovers over 60 minutes
20.0%
of 5 handovers, winter 2025-26

Source: NHS England UEC Daily SitRep, Ambulance Handover and Acute Discharge SitRep collections. About this data

Patient experience — inpatient care

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · CQC Adult Inpatient Survey, 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 631 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
51.3%
Share of those sampled who responded
Respondents
631
Of 1,250 sampled
Quality of information while waiting to be admitted
7.9/10
National average: 7.6/10
About the same as the national average
Cleanliness of your room or ward
9.5/10
National average: 8.9/10
Better than the national average
Confidence and trust in the doctors
9.3/10
National average: 9.0/10
About the same as the national average
Confidence and trust in the nurses
8.9/10
National average: 8.9/10
About the same as the national average
Enough nurses on duty
8.1/10
National average: 7.6/10
About the same as the national average
Involved in decisions about your care and treatment
7.9/10
National average: 7.2/10
Better than the national average
Given enough privacy when examined or treated
9.5/10
National average: 9.4/10
About the same as the national average
Given enough notice about when you would leave hospital
7.6/10
National average: 6.9/10
Better than the national average
Knew what would happen next with your care, before leaving hospital
7.6/10
National average: 6.7/10
Better than the national average

Source: Care Quality Commission — CQC Adult Inpatient Survey. About this data

Patient experience — cancer care

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · National Cancer Patient Experience Survey, 2025 · scores are the % of patients giving the most positive answer (and an overall 0–10 rating), and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the survey's 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 36 patients treated for cancer by this trust (a question is only shown here where at least 10 people at this trust answered it). England only; response rates vary between trusts.

Response rate
—
Share of those sampled who responded
Respondents
36
Who took part
Overall rating of care
9.0/10
National average: 8.9/10
About the same as the national average
Cancer diagnosis explained understandably
84%
National average: 78%
About the same as the national average
Easy to contact your main contact person
84%
National average: 84%
About the same as the national average
Involved as much as wanted in treatment decisions
91%
National average: 80%
About the same as the national average
Confidence and trust in the team during hospital care
83%
National average: 78%
About the same as the national average
Always treated with respect and dignity in hospital
94%
National average: 88%
About the same as the national average
Possible side effects explained understandably
83%
National average: 74%
About the same as the national average
Given enough information about signs of cancer returning or spreading
73%
National average: 65%
About the same as the national average
The whole care team worked well together
95%
National average: 89%
About the same as the national average
Got the support needed from your GP practice since diagnosis
42%
National average: 45%
About the same as the national average

Source: NHS England (survey run by Picker on its behalf) — National Cancer Patient Experience Survey. About this data

Hip & knee replacement — patient outcomes (PROMs)

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · Financial year 2024-25(finalised) · patients having a primary hip or knee replacement voluntarily score their health before and after surgery. The average gain shown is adjusted for differences between patients (case-mix) — it is not a raw before/after difference and not a ranking, so read it alongside the patient numbers.

Hip replacement
Average health gain (adjusted)
21.5
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 20.8
Patients
87
Modelled records — completed the questionnaire before & after
% who improved
95.4%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.43
General health, secondary measure, 0-1 scale
Knee replacement
Average health gain (adjusted)
15.6
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 14.4
Patients
131
Modelled records — completed the questionnaire before & after
% who improved
92.4%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.29
General health, secondary measure, 0-1 scale

Source: NHS England PROMs (hip & knee replacement). About this data

Diagnostic test waits

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · Latest month: June 2026. The operational standard is that under 1% should wait more than 6 weeks.

Waiting 6+ weeks for a test
6.3%
of 1,494 patients on the diagnostic waiting list
TestWaiting list6+ weeks6+ weeks (count)13+ weeks
Neurophysiology11954.6%6517
Urodynamics8828.4%2510
Ultrasound1550.6%11
MRI8790.2%20
CT scan1760.0%00
DEXA Scan760.0%00
Waiting 6+ weeks for a diagnostic test
All tests combined
0%5%10%15%Apr 25Jan 266.3%2.9%April 20252.3%May 20250.8%June 20250.8%July 20250.3%August 20250.6%September 20251.3%October 202513.2%November 202516.4%December 202513.8%January 20268.8%February 20268.3%March 20265.2%April 20266.2%May 20266.3%June 2026

Source: NHS England Diagnostic Waiting Times & Activity (DM01). About this data

Safety: infections

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · Cases in the 12 months to July 2026. Hospital-onset cases are those most likely acquired in hospital.

InfectionCases (12 mo)Hospital-onset
MRSA bacteraemia00
C. difficile22
E. coli bacteraemia22
MSSA bacteraemia10
Klebsiella bacteraemia22
Pseudomonas bacteraemia00
Hospital-onset cases per month
All infections combined
012Dec 23Jan 25Jan 2620December 20230January 20240February 20241March 20241April 20240May 20241June 20241July 20241August 20240September 20241October 20240November 20240December 20241January 20251February 20251March 20250April 20252May 20250June 20252July 20250August 20252September 20251October 20250November 20251December 20250January 20260February 20260March 20260April 20260May 20260June 20262July 2026

Source: UK Health Security Agency mandatory surveillance. About this data

Waiting times by specialty

Trust-wide (Royal National Orthopaedic Hospital NHS Trust) · Data: June 2026 · Source: NHS England Referral to Treatment statistics

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
Trauma and Orthopaedic4,45675.3%8.6 wks30.6 wks420
Other - Surgicals2,06868.8%11.7 wks30.9 wks400
Other - Medicals72276.5%7.3 wks36.3 wks000
Other - Paediatrics62290.4%6.5 wks18.9 wks100
Rheumatology44678.3%8.0 wks22.7 wks000
Other - Others34289.8%4.4 wks20.7 wks000
Urology9693.8%5.9 wks16.7 wks000
Other - Mental Healths23100.0%3.3 wks7.6 wks000
Gastroenterology887.5%3.5 wks18.4 wks000
Plastic Surgery7100.0%1.8 wks4.4 wks000

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Compare Royal National Orthopaedic Hospital (Bolsover Street) with University College Hospital & Elizabeth Garrett Anderson Wing →

About this data

Every figure on this page comes from an official publication: NHS England Referral to Treatment statistics, NHS England A&E statistics, and the Care Quality Commission directory. Data periods are shown against each figure — NHS England publishes with a lag of around six weeks. Read the full methodology.