HospitalCheck

Liverpool Heart and Chest Hospital

Specialist hospital

Thomas Drive, Liverpool, L14 3PE · Run by Liverpool Heart And Chest Hospital NHS Foundation Trust · 01516001249

Acute hospital - NHS specialist

CQC: Outstanding

CQC rating published 3 July 2019 — this rating applies to this specific location. About CQC ratings

View the full CQC report & inspection history →

Contains public sector information from the Care Quality Commission, licensed under the Open Government Licence v3.0.

At a glance

Whether this trust meets each official NHS operational standard — not a combined score or ranking.

Waiting times
Below NHS standard
80.3% within 18 weeks · standard 92% · About this data
A&E
No data
No data · About this data
Cancer
Below NHS standard
75.8% treated within 62 days · standard 85% · About this data
Diagnostics
Below NHS standard
6.4% waiting 6+ weeks · standard 1.0% or fewer · About this data
Mortality (SHMI)
No data
No data · About this data

In plain English

AI-generated

Liverpool Heart And Chest Hospital NHS Foundation Trust reports a median treatment wait of 8.3 weeks in June 2026. During this period, 4,971 patients were on the waiting list, with 80.3% seen within 18 weeks of referral. Additionally, 91.6% of staff would recommend the trust for a friend or relative in the 2025 survey.

Automatically generated from the official figures on this page and checked to restate only those figures. Last generated 16 August 2026. This is a plain-English summary, not medical advice. About these summaries

CQC inspection ratings

Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Good
Well-led
Outstanding

The Care Quality Commission rates hospitals on five questions. This location was last inspected January 2019. Source: CQC. About CQC ratings

CQC ratings by service

CQC rated these services individually — there is no single overall rating for this location.

Critical careGood
Safe
Good
Effective
Good
Caring
Good
Responsive
Requires improvement
Well-led
Good
rated September 2016
End of life careGood
Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Good
Well-led
Good
rated September 2016
Medical careOutstanding
Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Outstanding
Well-led
Outstanding
rated September 2016
Outpatients and diagnostic imagingGood
Safe
Good
Caring
Good
Responsive
Good
Well-led
Good
rated September 2016
SurgeryOutstanding
Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Good
Well-led
Outstanding
rated July 2019

Source: CQC. About CQC ratings

Estates & facilities

This hospital site specifically (2024/25). A high maintenance backlog means more deferred repairs to buildings and equipment.

Patient & visitor parking
£1.47/hr
1,242 spaces · 82 disabled
Cost per inpatient meal
£8.38
Cleaning cost (annual)
£2.0m
Total cleaning service cost, this site
Single en-suite rooms
73
Private rooms with their own bathroom
Single rooms (non-en-suite)
23
Private rooms without their own bathroom
Site floor area
31,062 m²
Maintenance backlog
£13.4m
£3.2m high-risk

Source: NHS England Estates Returns Information Collection (ERIC). About this data

Cleanliness & environment

This hospital site specifically (2025). Patient-assessed scores — higher is better.

Cleanliness
94.9%
Food & hydration
98.4%
Condition & appearance
91.8%
Privacy & dignity
94.8%
Dementia-friendly
91.5%
Disability-friendly
92.9%

Source: NHS England Patient-Led Assessments of the Care Environment (PLACE), scored by teams including patient assessors. About this data

Performance at a glance

Treated or seen within 18 weeks
Trust-wide
80.3%
National median: 66.3%
7.6 pts vs yr agoBetter than 87% of trustsData: Jun 2026
Typical (median) wait
Trust-wide
8.3 wks
National median: 11.7 wks
2.5 wks vs yr agoBetter than 88% of trustsData: Jun 2026
Patients on the waiting list
Trust-wide
4,971
National median: 39,587
140 vs yr agoData: Jun 2026
Waiting over a year
Trust-wide
22
National median: 358.5
27 vs yr agoBetter than 80% of trustsData: Jun 2026

NHS England publishes waiting-time and A&E figures per trust, not per building — figures marked Trust-wide cover all hospitals run by Liverpool Heart And Chest Hospital NHS Foundation Trust.

Performance over time

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · hover a month for the exact figure · monthly data table

Total waiting list
Incomplete pathways, all specialties
3,0004,0005,0006,000Apr 21Jan 22Jan 24Jan 25Jan 264,9713,524April 20213,703May 20213,525June 20213,478July 20213,306August 20213,273September 20213,433October 20213,459November 20213,750December 20213,890January 20224,327February 20224,891March 20225,092April 20235,218May 20235,160June 20234,921July 20235,060August 20235,055September 20235,056October 20235,194November 20235,198December 20235,176January 20245,320February 20245,291March 20245,123April 20245,555May 20245,387June 20245,509July 20245,504August 20245,472September 20245,701October 20245,805November 20245,811December 20245,798January 20255,647February 20255,711March 20255,483April 20255,412May 20255,111June 20255,079July 20254,967August 20254,876September 20254,902October 20254,876November 20254,909December 20255,052January 20265,245February 20265,331March 20265,297April 20265,082May 20264,971June 2026
Waiting under 18 weeks
Share of the waiting list
70%80%90%Apr 21Jan 22Jan 24Jan 25Jan 26NHS standard 92%80.3%76.8%April 202177.4%May 202176.8%June 202175.1%July 202176.1%August 202177.8%September 202179.2%October 202180.5%November 202181.5%December 202182.3%January 202283.8%February 202284.2%March 202271.8%April 202374.1%May 202374.8%June 202372.1%July 202371.3%August 202369.9%September 202370.4%October 202373.1%November 202372.2%December 202373.5%January 202474.6%February 202473.9%March 202474.9%April 202476.2%May 202475.1%June 202475.4%July 202473.3%August 202471.5%September 202472.3%October 202471.7%November 202472.2%December 202471.4%January 202569.1%February 202569.7%March 202568.4%April 202571.1%May 202572.7%June 202573.5%July 202575.2%August 202577.5%September 202579.1%October 202577.5%November 202580.3%December 202579.8%January 202679.6%February 202680.9%March 202680.5%April 202679.7%May 202680.3%June 2026

A&E performance

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · Latest month: July 2026· all A&E department types combined — the official headline basis.

A&E attendances
0
All department types · latest month
Waited over 12 hours
0
From decision-to-admit ('trolley waits')
Emergency admissions
91
All department types · latest month

This trust does not run a separate major (Type 1) A&E department — the figures above are for its minor-injury unit(s) or urgent treatment centre(s) — Type 3 in NHS England’s classification.

Source: NHS England A&E Attendances & Emergency Admissions. About this data

Cancer waiting times

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · Latest month: June 2026.

Faster diagnosis (28 days)
60.0%
21 of 35 treated in time
Target 75% · below target
Treatment within 62 days
75.8%
24 of 31 treated in time
Target 85% · below target
Treatment within 31 days
100.0%
56 of 56 treated in time
Target 96% · meets target
Treated within 62 days
Urgent referral to first treatment
70%80%90%100%Apr 25Jan 26NHS standard 85%75.8%95.9%April 2025100.0%May 202579.6%June 202594.7%July 202588.9%August 202583.6%September 202588.9%October 202584.9%November 202577.1%December 202593.2%January 202678.0%February 202669.7%March 202688.9%April 202670.4%May 202675.8%June 2026
Faster diagnosis (28 days)
Referral to diagnosis or ruling-out
40%60%80%Apr 25Jan 26NHS standard 75%60.0%84.2%April 202550.0%May 202578.3%June 202556.3%July 202558.3%August 202576.2%September 202588.2%October 202588.9%November 202555.6%December 202533.3%January 202657.9%February 202640.0%March 202677.8%April 202666.7%May 202660.0%June 2026
Treated within 31 days
Decision to treat to first treatment
96%98%100%Apr 25Jan 26NHS standard 96%100.0%100.0%April 2025100.0%May 2025100.0%June 202598.4%July 2025100.0%August 2025100.0%September 2025100.0%October 202598.1%November 202598.0%December 2025100.0%January 2026100.0%February 2026100.0%March 2026100.0%April 2026100.0%May 2026100.0%June 2026

Source: NHS England Cancer Waiting Times. The 62-day standard is urgent referral to first treatment; the 28-day faster-diagnosis standard is referral to diagnosis or ruling-out. About this data

Patient experience (Friends & Family Test)

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · Latest month: June 2026· a voluntary, monthly feedback survey — the figure is the share of respondents who rated their experience 'good' or 'very good'. Response rates are often low and respondents are self-selected, not a representative sample, so read this alongside the clinical measures above, not on its own.

Inpatient care
% would recommend
99.4%
Rated care 'good' or 'very good'
% would not recommend
0.3%
Rated care 'poor' or 'very poor'
Responses
625
Number of patients who gave feedback
Response rate
40.0%
Responses as a share of those eligible

Source: NHS England Friends & Family Test. About this data

Staff experience (NHS Staff Survey)

2025 · the views of staff who work at this trust — a measure of workforce culture, morale and confidence, not a direct measure of clinical outcomes. There is no official NHS target for these figures, so they are shown as context, never a pass or fail.

Staff happy for a friend or relative to be treated here
91.6%
Agreed · 2025 NHS Staff Survey▼ 1.6 pts vs 2024Median English trust: 63.9%
Staff engagement
7.54
out of 10 · 2025
Would recommend as a place to work
78.3%
Agreed · 2025

The NHS Staff Survey records the views of staff who chose to respond — a measure of workforce culture, morale and staff confidence, not a direct measure of clinical outcomes or safety. Response rates vary between trusts. England only; Scotland, Wales and Northern Ireland run separate staff surveys on a different basis, so these figures are never compared across nations.

Source: NHS Staff Survey (NHS England), Open Government Licence. About this data

Cancelled operations

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · Quarter ending 30 June 2026· last-minute cancellations for NON-CLINICAL reasons (no bed, no staff, an emergency taking priority) — not cancellations chosen by the patient or on clinical grounds. It's a raw count, so larger trusts naturally cancel more in absolute terms — read this alongside the other measures above, not on its own.

Last-minute cancellations
54
elective ops cancelled on the day, non-clinical reasons
Not rebooked within 28 days
2
the NHS standard is a new date within 28 days
% not rebooked in time
3.7%
share of cancelled ops without a new date inside 28 days

Source: NHS England (QMCO). About this data

Bed occupancy, ambulance handovers & delayed discharges (UEC Daily SitRep)

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · Snapshot at 8am, 29 March 2026. This is unvalidated management information— NHS England's own label — and can be revised for up to 14 days after first publication. It is collected only during the winter Daily SitRep window, so this is the latest date the collection has published, not necessarily today. It measures operational pressure (how full the hospital is), NOT care quality — high occupancy is normal for NHS hospitals, especially in winter, and is not a safety or performance score. The ambulance-handover figures below cover winter 2025-26 as a period total(not a snapshot): the time from an ambulance arriving to the patient being handed over to A&E staff. The delayed-discharge figures cover the most recent 7 daysof the collection (not a snapshot, and not the whole winter): a patient who "no longer meets the criteria to reside" is medically ready to leave hospital, but how quickly they actually do mostly reflects social-care and community capacity to receive them — NOT the hospital's own clinical quality. A higher handover or delayed-discharge figure means more operational pressure — like the rest of this section, none of it is a measure of care quality, and it carries no colour grading, badge or ranking.

Adult general & acute bed occupancy
79.5%
124 occupied of 156 open
Adult critical care occupancy
60.0%
18 occupied of 30 open

Source: NHS England UEC Daily SitRep, Ambulance Handover and Acute Discharge SitRep collections. About this data

Patient experience — inpatient care

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · CQC Adult Inpatient Survey, 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 829 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
67.5%
Share of those sampled who responded
Respondents
829
Of 1,250 sampled
Quality of information while waiting to be admitted
8.6/10
National average: 7.6/10
Better than the national average
Cleanliness of your room or ward
9.6/10
National average: 8.9/10
Better than the national average
Confidence and trust in the doctors
9.7/10
National average: 9.0/10
Better than the national average
Confidence and trust in the nurses
9.5/10
National average: 8.9/10
Better than the national average
Enough nurses on duty
8.9/10
National average: 7.6/10
Better than the national average
Involved in decisions about your care and treatment
8.0/10
National average: 7.2/10
Better than the national average
Given enough privacy when examined or treated
9.8/10
National average: 9.4/10
Better than the national average
Given enough notice about when you would leave hospital
7.7/10
National average: 6.9/10
Better than the national average
Knew what would happen next with your care, before leaving hospital
7.2/10
National average: 6.7/10
Better than the national average

Source: Care Quality CommissionCQC Adult Inpatient Survey. About this data

Patient experience — cancer care

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · National Cancer Patient Experience Survey, 2025 · scores are the % of patients giving the most positive answer (and an overall 0–10 rating), and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the survey's 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 111 patients treated for cancer by this trust (a question is only shown here where at least 10 people at this trust answered it). England only; response rates vary between trusts.

Response rate
Share of those sampled who responded
Respondents
111
Who took part
Overall rating of care
9.1/10
National average: 8.9/10
About the same as the national average
Cancer diagnosis explained understandably
81%
National average: 78%
About the same as the national average
Easy to contact your main contact person
95%
National average: 84%
Better than the national average
Involved as much as wanted in treatment decisions
94%
National average: 80%
Better than the national average
Confidence and trust in the team during hospital care
93%
National average: 78%
Better than the national average
Always treated with respect and dignity in hospital
94%
National average: 88%
About the same as the national average
Possible side effects explained understandably
70%
National average: 74%
About the same as the national average
Given enough information about signs of cancer returning or spreading
51%
National average: 65%
Worse than the national average
The whole care team worked well together
93%
National average: 89%
About the same as the national average
Got the support needed from your GP practice since diagnosis
39%
National average: 45%
About the same as the national average

Source: NHS England (survey run by Picker on its behalf)National Cancer Patient Experience Survey. About this data

Diagnostic test waits

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · Latest month: June 2026. The operational standard is that under 1% should wait more than 6 weeks.

Waiting 6+ weeks for a test
6.4%
of 3,367 patients on the diagnostic waiting list
TestWaiting list6+ weeks6+ weeks (count)13+ weeks
MRI84812.1%1032
Respiratory physiology3955.3%210
Cardiology1,1044.8%531
CT scan1,0054.0%400
Waiting 6+ weeks for a diagnostic test
All tests combined
0%2.5%5%7.5%Apr 25Jan 266.4%4.3%April 20251.6%May 20250.9%June 20250.4%July 20250.5%August 20250.3%September 20250.7%October 20251.5%November 20250.8%December 20254.0%January 20261.6%February 20264.4%March 20267.1%April 20267.4%May 20266.4%June 2026

Source: NHS England Diagnostic Waiting Times & Activity (DM01). About this data

Safety: infections

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · Cases in the 12 months to July 2026. Hospital-onset cases are those most likely acquired in hospital.

InfectionCases (12 mo)Hospital-onset
MRSA bacteraemia00
C. difficile87
E. coli bacteraemia95
MSSA bacteraemia124
Klebsiella bacteraemia55
Pseudomonas bacteraemia55
Hospital-onset cases per month
All infections combined
024Dec 23Jan 25Jan 2602December 20232January 20241February 20245March 20240April 20244May 20240June 20241July 20242August 20240September 20245October 20241November 20244December 20240January 20253February 20252March 20253April 20250May 20255June 20251July 20252August 20252September 20255October 20252November 20255December 20251January 20262February 20260March 20263April 20262May 20262June 20260July 2026

Source: UK Health Security Agency mandatory surveillance. About this data

Waiting times by specialty

Trust-wide (Liverpool Heart And Chest Hospital NHS Foundation Trust) · Data: June 2026 · Source: NHS England Referral to Treatment statistics

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
Cardiology2,80281.8%8.3 wks24.7 wks000
Cardiothoracic Surgery79759.0%14.7 wks40.8 wks2200
Other - Medicals77986.9%6.5 wks21.8 wks000
Respiratory Medicine59392.9%5.4 wks17.7 wks000

Nearby hospitals

Compare Liverpool Heart and Chest Hospital with Broadgreen Hospital

About this data

Every figure on this page comes from an official publication: NHS England Referral to Treatment statistics, NHS England A&E statistics, and the Care Quality Commission directory. Data periods are shown against each figure — NHS England publishes with a lag of around six weeks. Read the full methodology.