HospitalCheck

Worcestershire Acute Hospitals NHS Trust

Worcester, WR5 1DD · Compare with another trust

At a glance

Whether this trust meets each official NHS operational standard — not a combined score or ranking.

Waiting times
Below NHS standard
62.9% within 18 weeks · standard 92% · About this data
A&E
Below NHS standard
69.2% within 4 hours · standard 95% · About this data
Cancer
Below NHS standard
57.0% treated within 62 days · standard 85% · About this data
Diagnostics
Below NHS standard
28.6% waiting 6+ weeks · standard 1.0% or fewer · About this data
Mortality (SHMI)
As expected
Screening indicator, not a death rate — a prompt to investigate, not proof of poor care · About this data

In plain English

AI-generated

Worcestershire Acute Hospitals NHS Trust reported 22,354 A&E attendances in July 2026, with 69.2% of patients treated within four hours. In June 2026, the trust had 58,478 patients on its waiting list, and 62.9% were seen within 18 weeks of referral. Additionally, 58.5% of staff felt happy for a friend or relative to be treated there in the 2025 survey.

Automatically generated from the official figures on this page and checked to restate only those figures. Last generated 19 August 2026. This is a plain-English summary, not medical advice. About these summaries

Hospitals run by this trust

Trust performance

Treated or seen within 18 weeks
62.9%
National median: 66.3%
▲ 3.0 pts vs yr agoBetter than 27% of trustsData: Jun 2026
Typical (median) wait
13.2 wks
National median: 11.7 wks
▼ 0.8 wks vs yr agoBetter than 27% of trustsData: Jun 2026
Patients on the waiting list
58,478
National median: 39,587
▲ 2,990 vs yr agoData: Jun 2026
Waiting over a year
609
National median: 358.5
▼ 343 vs yr agoBetter than 36% of trustsData: Jun 2026
A&E patients seen within 4 hours
69.2%
National median: 74.2%
▲ 2.8 pts vs yr agoBetter than 28% of trustsData: Jul 2026
A&E attendances
22,354
National median: 14,642
▲ 1,348 vs yr agoData: Jul 2026
12-hour trolley waits
986
National median: 194
▲ 90 vs yr agoBetter than 7% of trustsData: Jul 2026

A&E performance

Latest month: July 2026· all A&E department types combined — the official headline basis.

A&E attendances
22,354
All department types · latest month
Seen within 4 hours
69.2%
All department types · NHS standard: 95%
Waited over 12 hours
986
From decision-to-admit ('trolley waits')
Emergency admissions
4,150
All department types · latest month
Major A&E only (Type 1)
Attendances
15,328
Seen within 4 hours
55.6%

The all-types headline above includes minor-injury units and urgent treatment centres (Type 3), which typically report much higher 4-hour performance and lift the combined figure. This narrower figure covers only the main, consultant-led A&E department— Type 1 in NHS England's classification.

Department typeAttendancesWithin 4 hours
All types (official headline)22,35469.2%
Type 1 — major A&E15,32855.6%
Type 3 — minor injury / UTC7,02698.8%

Source: NHS England A&E Attendances & Emergency Admissions. About this data

Cancer waiting times

Latest month: June 2026.

Faster diagnosis (28 days)
83.1%
2,309 of 2,779 treated in time
Target 75% · meets target
Treatment within 62 days
57.0%
206 of 362 treated in time
Target 85% · below target
Treatment within 31 days
86.4%
475 of 550 treated in time
Target 96% · below target
Treated within 62 days
Urgent referral to first treatment
40%60%80%Apr 25Jan 26NHS standard 85%57.0%64.4%April 202557.3%May 202558.5%June 202557.4%July 202565.1%August 202554.5%September 202560.2%October 202561.1%November 202566.5%December 202558.4%January 202657.3%February 202657.2%March 202651.8%April 202644.0%May 202657.0%June 2026
Faster diagnosis (28 days)
Referral to diagnosis or ruling-out
70%80%Apr 25Jan 26NHS standard 75%83.1%74.6%April 202570.1%May 202575.5%June 202577.0%July 202577.1%August 202574.0%September 202580.1%October 202580.4%November 202575.8%December 202563.7%January 202677.2%February 202672.2%March 202675.4%April 202682.3%May 202683.1%June 2026
Treated within 31 days
Decision to treat to first treatment
80%90%Apr 25Jan 26NHS standard 96%86.4%87.4%April 202584.7%May 202584.5%June 202579.8%July 202583.3%August 202580.8%September 202583.3%October 202585.8%November 202587.3%December 202582.9%January 202689.1%February 202683.1%March 202684.1%April 202684.9%May 202686.4%June 2026

Source: NHS England Cancer Waiting Times. The 62-day standard is urgent referral to first treatment; the 28-day faster-diagnosis standard is referral to diagnosis or ruling-out. About this data

Patient experience (Friends & Family Test)

Latest month: June 2026· a voluntary, monthly feedback survey — the figure is the share of respondents who rated their experience 'good' or 'very good'. Response rates are often low and respondents are self-selected, not a representative sample, so read this alongside the clinical measures above, not on its own.

Inpatient care
% would recommend
93.3%
Rated care 'good' or 'very good'
% would not recommend
3.3%
Rated care 'poor' or 'very poor'
Responses
6,720
Number of patients who gave feedback
Response rate
51.6%
Responses as a share of those eligible
Urgent & emergency care (A&E)
% would recommend
84.0%
Rated care 'good' or 'very good'
% would not recommend
9.9%
Rated care 'poor' or 'very poor'
Responses
2,802
Number of patients who gave feedback
Response rate
21.7%
Responses as a share of those eligible

Source: NHS England Friends & Family Test. About this data

Staff experience (NHS Staff Survey)

2025 · the views of staff who work at this trust — a measure of workforce culture, morale and confidence, not a direct measure of clinical outcomes. There is no official NHS target for these figures, so they are shown as context, never a pass or fail.

Staff happy for a friend or relative to be treated here
58.5%
Agreed · 2025 NHS Staff Survey▲ 0.8 pts vs 2024Median English trust: 63.9%
Staff engagement
6.84
out of 10 · 2025
Would recommend as a place to work
59.1%
Agreed · 2025

The NHS Staff Survey records the views of staff who chose to respond — a measure of workforce culture, morale and staff confidence, not a direct measure of clinical outcomes or safety. Response rates vary between trusts. England only; Scotland, Wales and Northern Ireland run separate staff surveys on a different basis, so these figures are never compared across nations.

Source: NHS Staff Survey (NHS England), Open Government Licence. About this data

Cancelled operations

Quarter ending 30 June 2026· last-minute cancellations for NON-CLINICAL reasons (no bed, no staff, an emergency taking priority) — not cancellations chosen by the patient or on clinical grounds. It's a raw count, so larger trusts naturally cancel more in absolute terms — read this alongside the other measures above, not on its own.

Last-minute cancellations
142
elective ops cancelled on the day, non-clinical reasons
Not rebooked within 28 days
33
the NHS standard is a new date within 28 days
% not rebooked in time
23.2%
share of cancelled ops without a new date inside 28 days

Source: NHS England (QMCO). About this data

Bed occupancy, ambulance handovers & delayed discharges (UEC Daily SitRep)

Snapshot at 8am, 29 March 2026. This is unvalidated management information— NHS England's own label — and can be revised for up to 14 days after first publication. It is collected only during the winter Daily SitRep window, so this is the latest date the collection has published, not necessarily today. It measures operational pressure (how full the hospital is), NOT care quality — high occupancy is normal for NHS hospitals, especially in winter, and is not a safety or performance score. The ambulance-handover figures below cover winter 2025-26 as a period total(not a snapshot): the time from an ambulance arriving to the patient being handed over to A&E staff. The delayed-discharge figures cover the most recent 7 daysof the collection (not a snapshot, and not the whole winter): a patient who "no longer meets the criteria to reside" is medically ready to leave hospital, but how quickly they actually do mostly reflects social-care and community capacity to receive them — NOT the hospital's own clinical quality. A higher handover or delayed-discharge figure means more operational pressure — like the rest of this section, none of it is a measure of care quality, and it carries no colour grading, badge or ranking.

Adult general & acute bed occupancy
94.2%
770 occupied of 817 open
Adult critical care occupancy
53.3%
8 occupied of 15 open
Ambulance handovers over 30 minutes
32.9%
of 17,695 handovers, winter 2025-26
Ambulance handovers over 60 minutes
22.0%
of 17,695 handovers, winter 2025-26
Medically fit but not discharged
126
patients/day who no longer met the criteria to reside but stayed in hospital, week to 29 March 2026
Discharged when fit
51%
of 1,788 who no longer met the criteria to reside, week to 29 March 2026

Source: NHS England UEC Daily SitRep, Ambulance Handover and Acute Discharge SitRep collections. About this data

Never Events (patient safety)

Financial year 2025/26 · Never Events are rare, serious, wholly-preventable incidents. This is a RAW count for 2025/26— it is NOT adjusted for how much surgery the trust does, and NHS England publishes it to prompt learning, NOT to compare trusts. A higher number is a prompt to look at the trust's own review, not proof it is less safe than a trust with fewer.

Never Events reported
2
Occurring in FY 2025/26 · not a comparative safety score

Source: NHS England. About this data

Maternity — patient experience

CQC National Maternity Survey, 2025 · scores are relative comparisons against other trusts, not a measure of absolute quality — based on 138 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). A lower score is a prompt to look closer, not proof of poor care.

Response rate
45.7%
Share of those sampled who responded
Respondents
138
Of 302 sampled
Confidence & trust in staff (antenatal care)
8.2/10
About the same as most trusts
Kindness & compassion (labour & birth)
9.0/10
About the same as most trusts
Involved in decisions about care (labour & birth)
8.2/10
About the same as most trusts
Got help from staff when needed (in hospital, after the birth)
7.0/10
About the same as most trusts
Confidence & trust in your midwife (postnatal care at home)
8.3/10
About the same as most trusts
Midwife listened to you (postnatal care at home)
8.7/10
About the same as most trusts

Source: Care Quality Commission — National Maternity Survey. About this data

Stroke care (SSNAP audit)

Sentinel Stroke National Audit Programme, latest quarter to 2026· the SSNAP level (A best .. E) is the audit's own published grade for the quality of this team's acute stroke-care PROCESSES, adjusted for case-mix, case ascertainment and audit compliance — it is not a guarantee of any individual patient's outcome. England only; SSNAP also covers Wales and Northern Ireland.

Worcestershire Royal Hospital
E37.5/100
West Midlands
Domain grades (patient-centred)
Hyperacute assessmentC
Specialist pathwayE
ReperfusionD
MDT assessmentB
Therapy intensityE
Therapy frequencyD
Standards by dischargeE
Case ascertainment AAudit compliance A

Source: Sentinel Stroke National Audit Programme (Royal College of Physicians). About this data

Hip fracture care (NHFD audit)

Worcestershire Acute Hospitals NHS Trust · National Hip Fracture Database, 2023audit year · "Met best-practice criteria" is the audit's own composite measure of hip-fracture care PROCESSES at each hospital this trust runs.

Worcestershire Royal HospitalBest-practice 7.9%794 cases

Source: National Hip Fracture Database (Royal College of Physicians). About this data

Patient experience — inpatient care

CQC Adult Inpatient Survey, 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 513 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
43.5%
Share of those sampled who responded
Respondents
513
Of 1,250 sampled
Quality of information while waiting to be admitted
8.0/10
National average: 7.6/10
About the same as the national average
Cleanliness of your room or ward
8.9/10
National average: 8.9/10
About the same as the national average
Confidence and trust in the doctors
8.7/10
National average: 9.0/10
About the same as the national average
Confidence and trust in the nurses
8.8/10
National average: 8.9/10
About the same as the national average
Enough nurses on duty
7.4/10
National average: 7.6/10
About the same as the national average
Involved in decisions about your care and treatment
6.9/10
National average: 7.2/10
About the same as the national average
Given enough privacy when examined or treated
9.2/10
National average: 9.4/10
About the same as the national average
Given enough notice about when you would leave hospital
6.7/10
National average: 6.9/10
About the same as the national average
Knew what would happen next with your care, before leaving hospital
6.4/10
National average: 6.7/10
About the same as the national average

Source: Care Quality Commission — CQC Adult Inpatient Survey. About this data

Patient experience — A&E (urgent & emergency care)

CQC Urgent & Emergency Care Survey (A&E), 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 268 voluntary respondents who attended a major (type 1) A&E department (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
29.6%
Share of those sampled who responded
Respondents
268
Of 950 sampled
Overall experience of A&E
7.0/10
National average: 7.3/10
About the same as the national average
Told how long you'd wait to be examined
2.0/10
National average: 2.6/10
About the same as the national average
Kept updated on your waiting time
2.8/10
National average: 3.4/10
About the same as the national average
Doctors and nurses listened to you
8.2/10
National average: 8.3/10
About the same as the national average
Confidence and trust in the doctors and nurses
8.2/10
National average: 8.1/10
About the same as the national average
Involved in decisions about your care
7.1/10
National average: 7.4/10
About the same as the national average
Test results explained before you left
7.4/10
National average: 7.5/10
About the same as the national average
Felt safe around other patients
7.8/10
National average: 7.8/10
About the same as the national average
Told how to care for your condition at home after leaving
6.7/10
National average: 6.8/10
About the same as the national average
Treated with respect and dignity
8.4/10
National average: 8.3/10
About the same as the national average

Source: Care Quality Commission — CQC Urgent & Emergency Care Survey (A&E). About this data

Patient experience — cancer care

National Cancer Patient Experience Survey, 2025 · scores are the % of patients giving the most positive answer (and an overall 0–10 rating), and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the survey's 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 1,213 patients treated for cancer by this trust (a question is only shown here where at least 10 people at this trust answered it). England only; response rates vary between trusts.

Response rate
—
Share of those sampled who responded
Respondents
1,213
Who took part
Overall rating of care
8.8/10
National average: 8.9/10
About the same as the national average
Cancer diagnosis explained understandably
77%
National average: 78%
About the same as the national average
Easy to contact your main contact person
83%
National average: 84%
About the same as the national average
Involved as much as wanted in treatment decisions
78%
National average: 80%
Worse than the national average
Confidence and trust in the team during hospital care
73%
National average: 78%
Worse than the national average
Always treated with respect and dignity in hospital
84%
National average: 88%
About the same as the national average
Possible side effects explained understandably
70%
National average: 74%
Worse than the national average
Given enough information about signs of cancer returning or spreading
60%
National average: 65%
Worse than the national average
The whole care team worked well together
90%
National average: 89%
About the same as the national average
Got the support needed from your GP practice since diagnosis
51%
National average: 45%
Better than the national average

Source: NHS England (survey run by Picker on its behalf) — National Cancer Patient Experience Survey. About this data

Hip & knee replacement — patient outcomes (PROMs)

Financial year 2024-25(finalised) · patients having a primary hip or knee replacement voluntarily score their health before and after surgery. The average gain shown is adjusted for differences between patients (case-mix) — it is not a raw before/after difference and not a ranking, so read it alongside the patient numbers.

Hip replacement
Average health gain (adjusted)
22.5
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 24.6
Patients
104
Modelled records — completed the questionnaire before & after
% who improved
98.1%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.46
General health, secondary measure, 0-1 scale
Knee replacement
Average health gain (adjusted)
19.8
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 21.9
Patients
87
Modelled records — completed the questionnaire before & after
% who improved
98.9%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.37
General health, secondary measure, 0-1 scale

Source: NHS England PROMs (hip & knee replacement). About this data

Diagnostic test waits

Latest month: June 2026. The operational standard is that under 1% should wait more than 6 weeks.

Waiting 6+ weeks for a test
28.6%
of 15,757 patients on the diagnostic waiting list
TestWaiting list6+ weeks6+ weeks (count)13+ weeks
Ultrasound7,73741.0%3,174386
Audiology37531.5%11820
Cystoscopy61025.9%15866
MRI1,42224.8%353166
Colonoscopy71121.4%15211
DEXA Scan96618.7%1813
Flexi Sigmoidoscopy12318.7%232
Gastroscopy51217.6%9014
CT scan1,4259.3%13312
Cardiology1,1477.8%8911
Neurophysiology3116.4%200
Respiratory physiology3872.1%80
Waiting 6+ weeks for a diagnostic test
All tests combined
15%20%25%30%Apr 25Jan 2628.6%16.7%April 202516.2%May 202520.9%June 202524.9%July 202526.4%August 202524.9%September 202528.1%October 202527.4%November 202529.6%December 202527.5%January 202621.7%February 202624.4%March 202627.6%April 202629.5%May 202628.6%June 2026

Source: NHS England Diagnostic Waiting Times & Activity (DM01). About this data

Safety: infections

Cases in the 12 months to July 2026. Hospital-onset cases are those most likely acquired in hospital.

InfectionCases (12 mo)Hospital-onset
MRSA bacteraemia102
C. difficile19273
E. coli bacteraemia42078
MSSA bacteraemia12434
Klebsiella bacteraemia14437
Pseudomonas bacteraemia5013
Hospital-onset cases per month
All infections combined
102030Dec 23Jan 25Jan 262115December 202316January 202428February 202415March 202415April 202420May 202420June 202421July 202421August 202426September 202426October 202419November 202418December 202414January 202514February 202514March 202512April 202513May 202520June 202517July 202522August 202524September 202523October 202521November 202524December 202511January 202620February 202624March 202613April 202614May 202620June 202621July 2026

Source: UK Health Security Agency mandatory surveillance. About this data

Mortality (SHMI)

12 months to Mar 2026.

As expected
1.08
SHMI value (1.00 = as many deaths as expected) · 3,095 deaths vs 2,860 expected
SHMI over time
Rolling 12-month value
1.001.051.101.15Dec 18Jan 20Jan 21Jan 22Jan 23Jan 24Jan 25Jan 26As expected (1.00)1.081.13December 20181.15January 20191.15February 20191.14March 20191.14April 20191.14May 20191.14June 20191.13July 20191.13August 20191.11September 20191.09October 20191.08November 20191.06December 20191.06January 20201.04February 20201.04March 20201.05April 20201.04May 20201.03June 20201.02July 20201.02August 20201.01September 20201.02October 20201.03November 20201.03December 20201.02January 20211.02February 20211.03March 20211.02April 20211.02May 20211.02June 20211.02July 20211.02August 20211.04September 20211.02October 20211.03November 20211.04December 20211.05January 20221.05February 20221.05March 20221.05April 20221.05May 20221.04June 20221.04July 20221.05August 20221.04September 20221.04October 20221.04November 20221.04December 20221.04January 20231.04February 20231.03March 20231.04April 20231.04May 20231.04June 20231.04July 20231.03August 20231.04September 20231.04October 20231.05November 20231.06December 20231.04January 20241.03February 20241.04March 20241.03April 20241.03May 20241.03June 20241.04July 20241.04August 20241.04September 20241.04October 20241.05November 20241.06December 20241.08January 20251.10February 20251.10March 20251.11April 20251.11May 20251.12June 20251.11July 20251.12August 20251.12September 20251.11October 20251.10November 20251.08December 20251.08January 20261.08February 20261.08March 2026

The SHMI compares the number of deaths after hospital care with the number expected given patients' characteristics. It is not a death rate and a higher value is a prompt to investigate, not proof of poor care. Source: NHS England. About this data

Waiting times by specialty

Data: June 2026 · Source: NHS England Referral to Treatment statistics (incomplete pathways)

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
Ear Nose and Throat8,14850.4%17.9 wks43.0 wks19500
Ophthalmology6,09870.3%11.7 wks29.2 wks521
Gynaecology5,54060.0%14.7 wks34.5 wks300
Trauma and Orthopaedic5,33152.7%16.9 wks45.5 wks16300
Urology5,06258.4%15.1 wks37.7 wks4600
General Surgery4,98960.6%14.1 wks37.0 wks1300
Other - Medicals4,94867.1%11.0 wks37.5 wks200
Oral Surgery3,88637.1%24.1 wks48.5 wks15810
Dermatology2,77872.4%9.5 wks40.0 wks300
Gastroenterology2,54877.7%9.6 wks29.1 wks1800
Other - Surgicals2,42373.0%8.1 wks33.6 wks000
Cardiology1,94785.6%7.8 wks24.4 wks000
Other - Others1,94085.1%6.9 wks22.9 wks200
Respiratory Medicine1,30277.5%10.6 wks30.5 wks000
Neurology73993.4%3.9 wks16.8 wks100
Rheumatology64492.2%6.5 wks17.8 wks000
Other - Paediatrics9997.0%7.9 wks15.7 wks000
Elderly Medicine2896.4%7.4 wks15.4 wks000
General Internal Medicine1888.9%7.3 wks25.6 wks000
Plastic Surgery1050.0%18.0 wks40.2 wks000

Figures come from NHS England's official monthly statistics and the CQC directory, reproduced under the Open Government Licence v3.0. See methodology for definitions.