HospitalCheck

Walsall Healthcare NHS Trust

Walsall, WS2 9PS · Compare with another trust

At a glance

Whether this trust meets each official NHS operational standard — not a combined score or ranking.

Waiting times
Below NHS standard
74.8% within 18 weeks · standard 92% · About this data
A&E
Below NHS standard
79.9% within 4 hours · standard 95% · About this data
Cancer
Below NHS standard
80.2% treated within 62 days · standard 85% · About this data
Diagnostics
Below NHS standard
27.7% waiting 6+ weeks · standard 1.0% or fewer · About this data
Mortality (SHMI)
As expected
Screening indicator, not a death rate — a prompt to investigate, not proof of poor care · About this data

In plain English

AI-generated

Walsall Healthcare NHS Trust reported that 79.9% of A&E patients were treated within four hours in July 2026. In June 2026, 74.8% of patients were seen within 18 weeks of referral, with a median wait of 9.5 weeks. Additionally, 52% of staff would recommend the trust to friends or relatives in the 2025 survey.

Automatically generated from the official figures on this page and checked to restate only those figures. Last generated 16 August 2026. This is a plain-English summary, not medical advice. About these summaries

Hospitals run by this trust

Trust performance

Treated or seen within 18 weeks
74.8%
National median: 66.3%
▲ 3.3 pts vs yr agoBetter than 81% of trustsData: Jun 2026
Typical (median) wait
9.5 wks
National median: 11.7 wks
▼ 1.1 wks vs yr agoBetter than 79% of trustsData: Jun 2026
Patients on the waiting list
27,964
National median: 39,587
▼ 73 vs yr agoData: Jun 2026
Waiting over a year
4
National median: 358.5
▼ 40 vs yr agoBetter than 85% of trustsData: Jun 2026
A&E patients seen within 4 hours
79.9%
National median: 74.2%
▲ 3.1 pts vs yr agoBetter than 75% of trustsData: Jul 2026
A&E attendances
14,642
National median: 14,642
▲ 563 vs yr agoData: Jul 2026
12-hour trolley waits
215
National median: 194
▲ 114 vs yr agoBetter than 47% of trustsData: Jul 2026

A&E performance

Latest month: July 2026· all A&E department types combined — the official headline basis.

A&E attendances
14,642
All department types · latest month
Seen within 4 hours
79.9%
All department types · NHS standard: 95%
Waited over 12 hours
215
From decision-to-admit ('trolley waits')
Emergency admissions
5,250
All department types · latest month
Major A&E only (Type 1)
Attendances
10,438
Seen within 4 hours
72.1%

The all-types headline above includes minor-injury units and urgent treatment centres (Type 3), which typically report much higher 4-hour performance and lift the combined figure. This narrower figure covers only the main, consultant-led A&E department— Type 1 in NHS England's classification.

Department typeAttendancesWithin 4 hours
All types (official headline)14,64279.9%
Type 1 — major A&E10,43872.1%
Type 3 — minor injury / UTC4,20499.3%

Source: NHS England A&E Attendances & Emergency Admissions. About this data

Cancer waiting times

Latest month: June 2026.

Faster diagnosis (28 days)
88.6%
754 of 851 treated in time
Target 75% · meets target
Treatment within 62 days
80.2%
73 of 91 treated in time
Target 85% · below target
Treatment within 31 days
98.1%
103 of 105 treated in time
Target 96% · meets target
Treated within 62 days
Urgent referral to first treatment
70%80%Apr 25Jan 26NHS standard 85%80.2%79.1%April 202585.5%May 202580.1%June 202579.4%July 202580.7%August 202575.8%September 202571.3%October 202572.3%November 202574.1%December 202563.6%January 202679.1%February 202680.6%March 202668.9%April 202677.9%May 202680.2%June 2026
Faster diagnosis (28 days)
Referral to diagnosis or ruling-out
75%80%85%90%Apr 25Jan 26NHS standard 75%88.6%87.2%April 202584.1%May 202585.6%June 202587.2%July 202587.3%August 202586.1%September 202581.1%October 202583.5%November 202583.9%December 202577.0%January 202689.5%February 202687.2%March 202686.1%April 202686.5%May 202688.6%June 2026
Treated within 31 days
Decision to treat to first treatment
96%98%100%Apr 25Jan 26NHS standard 96%98.1%98.8%April 202598.1%May 202596.1%June 202597.1%July 202597.4%August 202596.7%September 202597.0%October 202596.7%November 202596.0%December 202596.5%January 2026100.0%February 2026100.0%March 202698.6%April 202698.9%May 202698.1%June 2026

Source: NHS England Cancer Waiting Times. The 62-day standard is urgent referral to first treatment; the 28-day faster-diagnosis standard is referral to diagnosis or ruling-out. About this data

Patient experience (Friends & Family Test)

Latest month: June 2026· a voluntary, monthly feedback survey — the figure is the share of respondents who rated their experience 'good' or 'very good'. Response rates are often low and respondents are self-selected, not a representative sample, so read this alongside the clinical measures above, not on its own.

Inpatient care
% would recommend
92.3%
Rated care 'good' or 'very good'
% would not recommend
4.2%
Rated care 'poor' or 'very poor'
Responses
1,564
Number of patients who gave feedback
Response rate
17.5%
Responses as a share of those eligible
Urgent & emergency care (A&E)
% would recommend
89.1%
Rated care 'good' or 'very good'
% would not recommend
6.3%
Rated care 'poor' or 'very poor'
Responses
569
Number of patients who gave feedback
Response rate
14.3%
Responses as a share of those eligible

Source: NHS England Friends & Family Test. About this data

Staff experience (NHS Staff Survey)

2025 · the views of staff who work at this trust — a measure of workforce culture, morale and confidence, not a direct measure of clinical outcomes. There is no official NHS target for these figures, so they are shown as context, never a pass or fail.

Staff happy for a friend or relative to be treated here
52.0%
Agreed · 2025 NHS Staff Survey▼ 2.0 pts vs 2024Median English trust: 63.9%
Staff engagement
6.54
out of 10 · 2025
Would recommend as a place to work
50.8%
Agreed · 2025

The NHS Staff Survey records the views of staff who chose to respond — a measure of workforce culture, morale and staff confidence, not a direct measure of clinical outcomes or safety. Response rates vary between trusts. England only; Scotland, Wales and Northern Ireland run separate staff surveys on a different basis, so these figures are never compared across nations.

Source: NHS Staff Survey (NHS England), Open Government Licence. About this data

Cancelled operations

Quarter ending 30 June 2026· last-minute cancellations for NON-CLINICAL reasons (no bed, no staff, an emergency taking priority) — not cancellations chosen by the patient or on clinical grounds. It's a raw count, so larger trusts naturally cancel more in absolute terms — read this alongside the other measures above, not on its own.

Last-minute cancellations
63
elective ops cancelled on the day, non-clinical reasons
Not rebooked within 28 days
3
the NHS standard is a new date within 28 days
% not rebooked in time
4.8%
share of cancelled ops without a new date inside 28 days

Source: NHS England (QMCO). About this data

Bed occupancy, ambulance handovers & delayed discharges (UEC Daily SitRep)

Snapshot at 8am, 29 March 2026. This is unvalidated management information— NHS England's own label — and can be revised for up to 14 days after first publication. It is collected only during the winter Daily SitRep window, so this is the latest date the collection has published, not necessarily today. It measures operational pressure (how full the hospital is), NOT care quality — high occupancy is normal for NHS hospitals, especially in winter, and is not a safety or performance score. The ambulance-handover figures below cover winter 2025-26 as a period total(not a snapshot): the time from an ambulance arriving to the patient being handed over to A&E staff. The delayed-discharge figures cover the most recent 7 daysof the collection (not a snapshot, and not the whole winter): a patient who "no longer meets the criteria to reside" is medically ready to leave hospital, but how quickly they actually do mostly reflects social-care and community capacity to receive them — NOT the hospital's own clinical quality. A higher handover or delayed-discharge figure means more operational pressure — like the rest of this section, none of it is a measure of care quality, and it carries no colour grading, badge or ranking.

Adult general & acute bed occupancy
94.7%
428 occupied of 452 open
Adult critical care occupancy
53.8%
7 occupied of 13 open
Ambulance handovers over 30 minutes
24.3%
of 12,887 handovers, winter 2025-26
Ambulance handovers over 60 minutes
12.8%
of 12,887 handovers, winter 2025-26
Medically fit but not discharged
65
patients/day who no longer met the criteria to reside but stayed in hospital, week to 29 March 2026
Discharged when fit
18%
of 556 who no longer met the criteria to reside, week to 29 March 2026

Source: NHS England UEC Daily SitRep, Ambulance Handover and Acute Discharge SitRep collections. About this data

Maternity — patient experience

CQC National Maternity Survey, 2025 · scores are relative comparisons against other trusts, not a measure of absolute quality — based on 88 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). A lower score is a prompt to look closer, not proof of poor care.

Response rate
29.9%
Share of those sampled who responded
Respondents
88
Of 300 sampled
Confidence & trust in staff (antenatal care)
8.4/10
About the same as most trusts
Kindness & compassion (labour & birth)
8.7/10
About the same as most trusts
Involved in decisions about care (labour & birth)
8.6/10
About the same as most trusts
Got help from staff when needed (in hospital, after the birth)
7.1/10
About the same as most trusts
Confidence & trust in your midwife (postnatal care at home)
8.0/10
About the same as most trusts
Midwife listened to you (postnatal care at home)
8.6/10
About the same as most trusts

Source: Care Quality Commission — National Maternity Survey. About this data

Hip fracture care (NHFD audit)

Walsall Healthcare NHS Trust · National Hip Fracture Database, 2023audit year · "Met best-practice criteria" is the audit's own composite measure of hip-fracture care PROCESSES at each hospital this trust runs.

Manor HospitalBest-practice 34.2%445 cases

Source: National Hip Fracture Database (Royal College of Physicians). About this data

Patient experience — inpatient care

CQC Adult Inpatient Survey, 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 323 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
26.7%
Share of those sampled who responded
Respondents
323
Of 1,250 sampled
Quality of information while waiting to be admitted
7.6/10
National average: 7.6/10
About the same as the national average
Cleanliness of your room or ward
8.7/10
National average: 8.9/10
About the same as the national average
Confidence and trust in the doctors
8.7/10
National average: 9.0/10
About the same as the national average
Confidence and trust in the nurses
8.7/10
National average: 8.9/10
About the same as the national average
Enough nurses on duty
7.4/10
National average: 7.6/10
About the same as the national average
Involved in decisions about your care and treatment
6.8/10
National average: 7.2/10
About the same as the national average
Given enough privacy when examined or treated
9.5/10
National average: 9.4/10
About the same as the national average
Given enough notice about when you would leave hospital
6.2/10
National average: 6.9/10
About the same as the national average
Knew what would happen next with your care, before leaving hospital
6.5/10
National average: 6.7/10
About the same as the national average

Source: Care Quality Commission — CQC Adult Inpatient Survey. About this data

Patient experience — A&E (urgent & emergency care)

CQC Urgent & Emergency Care Survey (A&E), 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 257 voluntary respondents who attended a major (type 1) A&E department (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
21.3%
Share of those sampled who responded
Respondents
257
Of 1,250 sampled
Overall experience of A&E
7.6/10
National average: 7.3/10
About the same as the national average
Told how long you'd wait to be examined
3.0/10
National average: 2.6/10
About the same as the national average
Kept updated on your waiting time
4.0/10
National average: 3.4/10
About the same as the national average
Doctors and nurses listened to you
8.2/10
National average: 8.3/10
About the same as the national average
Confidence and trust in the doctors and nurses
8.0/10
National average: 8.1/10
About the same as the national average
Involved in decisions about your care
7.4/10
National average: 7.4/10
About the same as the national average
Test results explained before you left
7.3/10
National average: 7.5/10
About the same as the national average
Felt safe around other patients
8.1/10
National average: 7.8/10
About the same as the national average
Told how to care for your condition at home after leaving
6.4/10
National average: 6.8/10
About the same as the national average
Treated with respect and dignity
8.4/10
National average: 8.3/10
About the same as the national average

Source: Care Quality Commission — CQC Urgent & Emergency Care Survey (A&E). About this data

Patient experience — cancer care

National Cancer Patient Experience Survey, 2025 · scores are the % of patients giving the most positive answer (and an overall 0–10 rating), and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the survey's 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 241 patients treated for cancer by this trust (a question is only shown here where at least 10 people at this trust answered it). England only; response rates vary between trusts.

Response rate
—
Share of those sampled who responded
Respondents
241
Who took part
Overall rating of care
9.0/10
National average: 8.9/10
About the same as the national average
Cancer diagnosis explained understandably
83%
National average: 78%
Better than the national average
Easy to contact your main contact person
87%
National average: 84%
About the same as the national average
Involved as much as wanted in treatment decisions
83%
National average: 80%
About the same as the national average
Confidence and trust in the team during hospital care
65%
National average: 78%
Worse than the national average
Always treated with respect and dignity in hospital
84%
National average: 88%
About the same as the national average
Possible side effects explained understandably
78%
National average: 74%
About the same as the national average
Given enough information about signs of cancer returning or spreading
69%
National average: 65%
About the same as the national average
The whole care team worked well together
91%
National average: 89%
About the same as the national average
Got the support needed from your GP practice since diagnosis
48%
National average: 45%
About the same as the national average

Source: NHS England (survey run by Picker on its behalf) — National Cancer Patient Experience Survey. About this data

Hip & knee replacement — patient outcomes (PROMs)

Financial year 2024-25(finalised) · patients having a primary hip or knee replacement voluntarily score their health before and after surgery. The average gain shown is adjusted for differences between patients (case-mix) — it is not a raw before/after difference and not a ranking, so read it alongside the patient numbers.

Hip replacement
Patients
22
Modelled records — completed the questionnaire before & after
% who improved
95.5%
Oxford Score higher after surgery than before
Knee replacement
Patients
27
Modelled records — completed the questionnaire before & after
% who improved
96.3%
Oxford Score higher after surgery than before

Source: NHS England PROMs (hip & knee replacement). About this data

Diagnostic test waits

Latest month: June 2026. The operational standard is that under 1% should wait more than 6 weeks.

Waiting 6+ weeks for a test
27.7%
of 10,807 patients on the diagnostic waiting list
TestWaiting list6+ weeks6+ weeks (count)13+ weeks
Neurophysiology48558.6%284154
Audiology59251.5%305136
MRI4,65243.0%2,002598
Ultrasound2,28515.4%35234
Flexi Sigmoidoscopy1445.6%80
Colonoscopy3484.0%140
Cardiology5981.7%102
CT scan1,1211.6%181
Gastroscopy4010.5%20
Respiratory physiology1810.0%00
Waiting 6+ weeks for a diagnostic test
All tests combined
20%30%Apr 25Jan 2627.7%19.9%April 202526.1%May 202526.5%June 202526.6%July 202528.1%August 202523.6%September 202518.7%October 202518.3%November 202523.3%December 202527.2%January 202623.5%February 202630.0%March 202634.8%April 202633.1%May 202627.7%June 2026

Source: NHS England Diagnostic Waiting Times & Activity (DM01). About this data

Safety: infections

Cases in the 12 months to July 2026. Hospital-onset cases are those most likely acquired in hospital.

InfectionCases (12 mo)Hospital-onset
MRSA bacteraemia41
C. difficile9035
E. coli bacteraemia24129
MSSA bacteraemia4416
Klebsiella bacteraemia465
Pseudomonas bacteraemia145
Hospital-onset cases per month
All infections combined
51015Dec 23Jan 25Jan 2688December 20237January 202411February 202410March 20249April 202416May 202414June 20245July 20245August 202410September 202414October 202411November 202412December 202414January 20259February 202511March 20258April 20259May 202510June 202510July 202516August 20258September 20256October 20252November 202510December 20256January 20268February 20267March 20266April 20266May 20268June 20268July 2026

Source: UK Health Security Agency mandatory surveillance. About this data

Mortality (SHMI)

12 months to Mar 2026.

As expected
0.97
SHMI value (1.00 = as many deaths as expected) · 1,825 deaths vs 1,880 expected
SHMI over time
Rolling 12-month value
0.901.001.10Dec 18Jan 20Jan 21Jan 22Jan 23Jan 24Jan 25Jan 26As expected (1.00)0.971.10December 20181.11January 20191.10February 20191.11March 20191.09April 20191.08May 20191.07June 20191.08July 20191.09August 20191.09September 20191.10October 20191.10November 20191.10December 20191.09January 20201.08February 20201.08March 20201.10April 20201.11May 20201.12June 20201.10July 20201.10August 20201.09September 20201.08October 20201.10November 20201.09December 20201.10January 20211.11February 20211.10March 20211.06April 20211.06May 20211.07June 20211.09July 20211.08August 20211.09September 20211.08October 20211.07November 20211.10December 20211.10January 20221.10February 20221.06March 20221.09April 20221.08May 20221.07June 20221.06July 20221.06August 20221.06September 20221.07October 20221.07November 20221.05December 20221.05January 20231.04February 20231.06March 20231.05April 20231.05May 20231.04June 20231.05July 20231.04August 20231.04September 20231.04October 20231.03November 20230.96December 20230.93January 20240.93February 20240.92March 20240.92April 20240.93May 20240.94June 20240.95July 20240.94August 20240.94September 20240.93October 20240.93November 20240.95December 20240.95January 20250.96February 20250.94March 20250.94April 20250.93May 20250.92June 20250.92July 20250.93August 20250.96September 20250.97October 20250.97November 20250.97December 20250.96January 20260.96February 20260.97March 2026

The SHMI compares the number of deaths after hospital care with the number expected given patients' characteristics. It is not a death rate and a higher value is a prompt to investigate, not proof of poor care. Source: NHS England. About this data

Waiting times by specialty

Data: June 2026 · Source: NHS England Referral to Treatment statistics (incomplete pathways)

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
Trauma and Orthopaedic3,79962.9%12.2 wks38.8 wks100
Other - Paediatrics3,28983.3%6.2 wks24.2 wks000
Ear Nose and Throat2,71670.5%11.2 wks33.5 wks100
Other - Medicals2,58967.7%11.8 wks37.4 wks000
Gynaecology2,34779.0%9.0 wks30.3 wks000
Oral Surgery2,21160.2%14.4 wks33.4 wks000
Other - Surgicals1,94476.2%7.1 wks36.2 wks200
Cardiology1,87594.7%6.8 wks16.7 wks000
General Surgery1,70756.2%15.5 wks41.7 wks000
Dermatology1,13677.0%6.8 wks24.8 wks000
Gastroenterology95693.1%9.1 wks17.3 wks000
Ophthalmology93089.4%7.3 wks19.2 wks000
Rheumatology89668.9%11.8 wks28.6 wks000
Respiratory Medicine67296.0%8.3 wks17.0 wks000
Neurology61595.1%6.5 wks16.9 wks000
Elderly Medicine16497.0%4.5 wks10.8 wks000
Other - Others11895.8%6.3 wks14.8 wks000

Figures come from NHS England's official monthly statistics and the CQC directory, reproduced under the Open Government Licence v3.0. See methodology for definitions.