HospitalCheck

University Hospitals Of North Midlands NHS Trust

Stoke-On-Trent, ST4 6QG · Compare with another trust

At a glance

Whether this trust meets each official NHS operational standard — not a combined score or ranking.

Waiting times
Below NHS standard
63.0% within 18 weeks · standard 92% · About this data
A&E
Below NHS standard
67.9% within 4 hours · standard 95% · About this data
Cancer
Below NHS standard
63.0% treated within 62 days · standard 85% · About this data
Diagnostics
Below NHS standard
21.6% waiting 6+ weeks · standard 1.0% or fewer · About this data
Mortality (SHMI)
As expected
Screening indicator, not a death rate — a prompt to investigate, not proof of poor care · About this data

In plain English

AI-generated

University Hospitals Of North Midlands NHS Trust reported 25,312 A&E attendances in July 2026, with 67.9% of patients seen within four hours. In June 2026, the trust had 72,002 patients on its waiting list, and 63% were seen within 18 weeks of referral. Staff survey data from 2025 showed that 64.2% would recommend the trust to friends or family.

Automatically generated from the official figures on this page and checked to restate only those figures. Last generated 17 August 2026. This is a plain-English summary, not medical advice. About these summaries

Hospitals run by this trust

Trust performance

Treated or seen within 18 weeks
63.0%
National median: 66.3%
▼ 1.1 pts vs yr agoBetter than 29% of trustsData: Jun 2026
Typical (median) wait
13.1 wks
National median: 11.7 wks
▲ 0.8 wks vs yr agoBetter than 28% of trustsData: Jun 2026
Patients on the waiting list
72,002
National median: 39,587
▲ 7,456 vs yr agoData: Jun 2026
Waiting over a year
1,360
National median: 358.5
▼ 291 vs yr agoBetter than 14% of trustsData: Jun 2026
A&E patients seen within 4 hours
67.9%
National median: 74.2%
▼ 2.7 pts vs yr agoBetter than 22% of trustsData: Jul 2026
A&E attendances
25,312
National median: 14,642
▲ 1,402 vs yr agoData: Jul 2026
12-hour trolley waits
727
National median: 194
▲ 356 vs yr agoBetter than 17% of trustsData: Jul 2026

A&E performance

Latest month: July 2026· all A&E department types combined — the official headline basis.

A&E attendances
25,312
All department types · latest month
Seen within 4 hours
67.9%
All department types · NHS standard: 95%
Waited over 12 hours
727
From decision-to-admit ('trolley waits')
Emergency admissions
6,111
All department types · latest month
Major A&E only (Type 1)
Attendances
15,900
Seen within 4 hours
49.6%

The all-types headline above includes minor-injury units and urgent treatment centres (Type 3), which typically report much higher 4-hour performance and lift the combined figure. This narrower figure covers only the main, consultant-led A&E department— Type 1 in NHS England's classification.

Department typeAttendancesWithin 4 hours
All types (official headline)25,31267.9%
Type 1 — major A&E15,90049.6%
Type 2 — single-specialty A&E571100.0%
Type 3 — minor injury / UTC8,84198.7%

Source: NHS England A&E Attendances & Emergency Admissions. About this data

Cancer waiting times

Latest month: June 2026.

Faster diagnosis (28 days)
79.0%
3,418 of 4,326 treated in time
Target 75% · meets target
Treatment within 62 days
63.0%
239 of 380 treated in time
Target 85% · below target
Treatment within 31 days
92.0%
761 of 827 treated in time
Target 96% · below target
Treated within 62 days
Urgent referral to first treatment
60%70%80%Apr 25Jan 26NHS standard 85%63.0%61.5%April 202561.8%May 202567.2%June 202570.9%July 202568.0%August 202562.6%September 202559.0%October 202558.1%November 202567.5%December 202562.8%January 202664.2%February 202673.2%March 202664.9%April 202669.4%May 202663.0%June 2026
Faster diagnosis (28 days)
Referral to diagnosis or ruling-out
70%75%80%Apr 25Jan 26NHS standard 75%79.0%74.2%April 202576.7%May 202576.7%June 202577.3%July 202575.6%August 202569.5%September 202572.7%October 202575.8%November 202579.3%December 202572.3%January 202682.6%February 202681.0%March 202679.6%April 202677.0%May 202679.0%June 2026
Treated within 31 days
Decision to treat to first treatment
87.5%90%92.5%95%Apr 25Jan 26NHS standard 96%92.0%93.7%April 202592.1%May 202593.7%June 202593.4%July 202593.7%August 202590.5%September 202589.6%October 202588.0%November 202590.8%December 202591.0%January 202694.7%February 202695.6%March 202693.0%April 202691.5%May 202692.0%June 2026

Source: NHS England Cancer Waiting Times. The 62-day standard is urgent referral to first treatment; the 28-day faster-diagnosis standard is referral to diagnosis or ruling-out. About this data

Patient experience (Friends & Family Test)

Latest month: June 2026· a voluntary, monthly feedback survey — the figure is the share of respondents who rated their experience 'good' or 'very good'. Response rates are often low and respondents are self-selected, not a representative sample, so read this alongside the clinical measures above, not on its own.

Inpatient care
% would recommend
95.4%
Rated care 'good' or 'very good'
% would not recommend
2.5%
Rated care 'poor' or 'very poor'
Responses
2,783
Number of patients who gave feedback
Response rate
24.7%
Responses as a share of those eligible
Urgent & emergency care (A&E)
% would recommend
80.8%
Rated care 'good' or 'very good'
% would not recommend
11.4%
Rated care 'poor' or 'very poor'
Responses
2,078
Number of patients who gave feedback
Response rate
13.2%
Responses as a share of those eligible

Source: NHS England Friends & Family Test. About this data

Staff experience (NHS Staff Survey)

2025 · the views of staff who work at this trust — a measure of workforce culture, morale and confidence, not a direct measure of clinical outcomes. There is no official NHS target for these figures, so they are shown as context, never a pass or fail.

Staff happy for a friend or relative to be treated here
64.2%
Agreed · 2025 NHS Staff Survey▼ 2.7 pts vs 2024Median English trust: 63.9%
Staff engagement
6.67
out of 10 · 2025
Would recommend as a place to work
57.8%
Agreed · 2025

The NHS Staff Survey records the views of staff who chose to respond — a measure of workforce culture, morale and staff confidence, not a direct measure of clinical outcomes or safety. Response rates vary between trusts. England only; Scotland, Wales and Northern Ireland run separate staff surveys on a different basis, so these figures are never compared across nations.

Source: NHS Staff Survey (NHS England), Open Government Licence. About this data

Cancelled operations

Quarter ending 30 June 2026· last-minute cancellations for NON-CLINICAL reasons (no bed, no staff, an emergency taking priority) — not cancellations chosen by the patient or on clinical grounds. It's a raw count, so larger trusts naturally cancel more in absolute terms — read this alongside the other measures above, not on its own.

Last-minute cancellations
462
elective ops cancelled on the day, non-clinical reasons
Not rebooked within 28 days
97
the NHS standard is a new date within 28 days
% not rebooked in time
21.0%
share of cancelled ops without a new date inside 28 days

Source: NHS England (QMCO). About this data

Bed occupancy, ambulance handovers & delayed discharges (UEC Daily SitRep)

Snapshot at 8am, 29 March 2026. This is unvalidated management information— NHS England's own label — and can be revised for up to 14 days after first publication. It is collected only during the winter Daily SitRep window, so this is the latest date the collection has published, not necessarily today. It measures operational pressure (how full the hospital is), NOT care quality — high occupancy is normal for NHS hospitals, especially in winter, and is not a safety or performance score. The ambulance-handover figures below cover winter 2025-26 as a period total(not a snapshot): the time from an ambulance arriving to the patient being handed over to A&E staff. The delayed-discharge figures cover the most recent 7 daysof the collection (not a snapshot, and not the whole winter): a patient who "no longer meets the criteria to reside" is medically ready to leave hospital, but how quickly they actually do mostly reflects social-care and community capacity to receive them — NOT the hospital's own clinical quality. A higher handover or delayed-discharge figure means more operational pressure — like the rest of this section, none of it is a measure of care quality, and it carries no colour grading, badge or ranking.

Adult general & acute bed occupancy
94.6%
1,215 occupied of 1,284 open
Adult critical care occupancy
80.0%
52 occupied of 65 open
Ambulance handovers over 30 minutes
48.6%
of 22,228 handovers, winter 2025-26
Ambulance handovers over 60 minutes
32.7%
of 22,228 handovers, winter 2025-26
Medically fit but not discharged
118
patients/day who no longer met the criteria to reside but stayed in hospital, week to 29 March 2026
Discharged when fit
59%
of 2,033 who no longer met the criteria to reside, week to 29 March 2026

Source: NHS England UEC Daily SitRep, Ambulance Handover and Acute Discharge SitRep collections. About this data

Never Events (patient safety)

Financial year 2025/26 · Never Events are rare, serious, wholly-preventable incidents. This is a RAW count for 2025/26— it is NOT adjusted for how much surgery the trust does, and NHS England publishes it to prompt learning, NOT to compare trusts. A higher number is a prompt to look at the trust's own review, not proof it is less safe than a trust with fewer.

Never Events reported
4
Occurring in FY 2025/26 · not a comparative safety score

Source: NHS England. About this data

Maternity — patient experience

CQC National Maternity Survey, 2025 · scores are relative comparisons against other trusts, not a measure of absolute quality — based on 125 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). A lower score is a prompt to look closer, not proof of poor care.

Response rate
31.8%
Share of those sampled who responded
Respondents
125
Of 395 sampled
Confidence & trust in staff (antenatal care)
7.9/10
About the same as most trusts
Kindness & compassion (labour & birth)
8.9/10
About the same as most trusts
Involved in decisions about care (labour & birth)
8.5/10
About the same as most trusts
Got help from staff when needed (in hospital, after the birth)
7.5/10
About the same as most trusts
Confidence & trust in your midwife (postnatal care at home)
7.9/10
About the same as most trusts
Midwife listened to you (postnatal care at home)
8.5/10
About the same as most trusts

Source: Care Quality Commission — National Maternity Survey. About this data

Stroke care (SSNAP audit)

Sentinel Stroke National Audit Programme, latest quarter to 2026· the SSNAP level (A best .. E) is the audit's own published grade for the quality of this team's acute stroke-care PROCESSES, adjusted for case-mix, case ascertainment and audit compliance — it is not a guarantee of any individual patient's outcome. England only; SSNAP also covers Wales and Northern Ireland.

Royal Stoke University Hospital
D46.2/100
North Midlands
Domain grades (patient-centred)
Hyperacute assessmentD
Specialist pathwayD
ReperfusionD
MDT assessmentC
Therapy intensityB
Therapy frequencyC
Standards by dischargeE
Case ascertainment AAudit compliance A

Source: Sentinel Stroke National Audit Programme (Royal College of Physicians). About this data

Hip fracture care (NHFD audit)

University Hospitals Of North Midlands NHS Trust · National Hip Fracture Database, 2023audit year · "Met best-practice criteria" is the audit's own composite measure of hip-fracture care PROCESSES at each hospital this trust runs.

University Hospital of North StaffordshireBest-practice 35.1%689 cases

Source: National Hip Fracture Database (Royal College of Physicians). About this data

Patient experience — inpatient care

CQC Adult Inpatient Survey, 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 511 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
42.3%
Share of those sampled who responded
Respondents
511
Of 1,250 sampled
Quality of information while waiting to be admitted
8.1/10
National average: 7.6/10
About the same as the national average
Cleanliness of your room or ward
9.0/10
National average: 8.9/10
About the same as the national average
Confidence and trust in the doctors
9.2/10
National average: 9.0/10
About the same as the national average
Confidence and trust in the nurses
8.9/10
National average: 8.9/10
About the same as the national average
Enough nurses on duty
7.5/10
National average: 7.6/10
About the same as the national average
Involved in decisions about your care and treatment
7.4/10
National average: 7.2/10
About the same as the national average
Given enough privacy when examined or treated
9.6/10
National average: 9.4/10
About the same as the national average
Given enough notice about when you would leave hospital
7.0/10
National average: 6.9/10
About the same as the national average
Knew what would happen next with your care, before leaving hospital
6.9/10
National average: 6.7/10
About the same as the national average

Source: Care Quality Commission — CQC Adult Inpatient Survey. About this data

Patient experience — A&E (urgent & emergency care)

CQC Urgent & Emergency Care Survey (A&E), 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 264 voluntary respondents who attended a major (type 1) A&E department (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
28.9%
Share of those sampled who responded
Respondents
264
Of 950 sampled
Overall experience of A&E
7.4/10
National average: 7.3/10
About the same as the national average
Told how long you'd wait to be examined
2.6/10
National average: 2.6/10
About the same as the national average
Kept updated on your waiting time
3.8/10
National average: 3.4/10
About the same as the national average
Doctors and nurses listened to you
8.3/10
National average: 8.3/10
About the same as the national average
Confidence and trust in the doctors and nurses
8.0/10
National average: 8.1/10
About the same as the national average
Involved in decisions about your care
7.5/10
National average: 7.4/10
About the same as the national average
Test results explained before you left
7.4/10
National average: 7.5/10
About the same as the national average
Felt safe around other patients
8.0/10
National average: 7.8/10
About the same as the national average
Told how to care for your condition at home after leaving
6.8/10
National average: 6.8/10
About the same as the national average
Treated with respect and dignity
8.2/10
National average: 8.3/10
About the same as the national average

Source: Care Quality Commission — CQC Urgent & Emergency Care Survey (A&E). About this data

Patient experience — cancer care

National Cancer Patient Experience Survey, 2025 · scores are the % of patients giving the most positive answer (and an overall 0–10 rating), and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the survey's 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 1,158 patients treated for cancer by this trust (a question is only shown here where at least 10 people at this trust answered it). England only; response rates vary between trusts.

Response rate
—
Share of those sampled who responded
Respondents
1,158
Who took part
Overall rating of care
8.8/10
National average: 8.9/10
About the same as the national average
Cancer diagnosis explained understandably
78%
National average: 78%
About the same as the national average
Easy to contact your main contact person
81%
National average: 84%
About the same as the national average
Involved as much as wanted in treatment decisions
80%
National average: 80%
About the same as the national average
Confidence and trust in the team during hospital care
79%
National average: 78%
About the same as the national average
Always treated with respect and dignity in hospital
86%
National average: 88%
About the same as the national average
Possible side effects explained understandably
72%
National average: 74%
About the same as the national average
Given enough information about signs of cancer returning or spreading
64%
National average: 65%
About the same as the national average
The whole care team worked well together
89%
National average: 89%
About the same as the national average
Got the support needed from your GP practice since diagnosis
51%
National average: 45%
Better than the national average

Source: NHS England (survey run by Picker on its behalf) — National Cancer Patient Experience Survey. About this data

Hip & knee replacement — patient outcomes (PROMs)

Financial year 2024-25(finalised) · patients having a primary hip or knee replacement voluntarily score their health before and after surgery. The average gain shown is adjusted for differences between patients (case-mix) — it is not a raw before/after difference and not a ranking, so read it alongside the patient numbers.

Hip replacement
Average health gain (adjusted)
22.1
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 23.1
Patients
79
Modelled records — completed the questionnaire before & after
% who improved
100.0%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.44
General health, secondary measure, 0-1 scale
Knee replacement
Average health gain (adjusted)
17.6
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 17.4
Patients
81
Modelled records — completed the questionnaire before & after
% who improved
92.6%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.35
General health, secondary measure, 0-1 scale

Source: NHS England PROMs (hip & knee replacement). About this data

Diagnostic test waits

Latest month: June 2026. The operational standard is that under 1% should wait more than 6 weeks.

Waiting 6+ weeks for a test
21.6%
of 18,107 patients on the diagnostic waiting list
TestWaiting list6+ weeks6+ weeks (count)13+ weeks
Cardiology1,51868.8%1,04416
MRI6,71931.3%2,102170
Neurophysiology41020.0%826
Audiology41916.0%6712
Colonoscopy31812.6%401
Respiratory physiology1,01911.4%1167
Gastroscopy6329.7%616
Ultrasound3,6338.3%30140
Cystoscopy1926.8%138
Flexi Sigmoidoscopy836.0%51
CT scan3,1302.5%7853
Waiting 6+ weeks for a diagnostic test
All tests combined
20%30%40%Apr 25Jan 2621.6%43.8%April 202544.7%May 202542.3%June 202540.4%July 202537.7%August 202533.4%September 202529.9%October 202524.3%November 202526.9%December 202526.7%January 202619.5%February 202621.8%March 202623.8%April 202620.4%May 202621.6%June 2026

Source: NHS England Diagnostic Waiting Times & Activity (DM01). About this data

Safety: infections

Cases in the 12 months to July 2026. Hospital-onset cases are those most likely acquired in hospital.

InfectionCases (12 mo)Hospital-onset
MRSA bacteraemia188
C. difficile246104
E. coli bacteraemia696119
MSSA bacteraemia25668
Klebsiella bacteraemia17748
Pseudomonas bacteraemia5924
Hospital-onset cases per month
All infections combined
20304050Dec 23Jan 25Jan 263329December 202336January 202431February 202436March 202435April 202432May 202425June 202432July 202435August 202436September 202443October 202429November 202425December 202438January 202528February 202537March 202536April 202540May 202537June 202544July 202532August 202537September 202525October 202526November 202526December 202529January 202628February 202631March 202629April 202623May 202652June 202633July 2026

Source: UK Health Security Agency mandatory surveillance. About this data

Mortality (SHMI)

12 months to Mar 2026.

As expected
1.13
SHMI value (1.00 = as many deaths as expected) · 4,425 deaths vs 3,920 expected
SHMI over time
Rolling 12-month value
1.001.101.201.30Dec 18Jan 20Jan 21Jan 22Jan 23Jan 24Jan 25Jan 26As expected (1.00)1.131.04December 20181.03January 20191.02February 20191.01March 20191.00April 20191.00May 20191.00June 20191.00July 20190.99August 20190.99September 20190.99October 20190.98November 20190.99December 20190.98January 20200.98February 20200.97March 20200.98April 20200.99May 20201.00June 20201.01July 20201.02August 20201.03September 20201.03October 20201.04November 20201.04December 20201.03January 20211.05February 20211.05March 20211.05April 20211.05May 20211.04June 20211.03July 20211.02August 20211.01September 20211.00October 20211.00November 20211.01December 20211.02January 20221.02February 20221.02March 20221.02April 20221.02May 20221.03June 20221.02July 20221.04August 20221.04September 20221.05October 20221.05November 20221.03December 20221.05January 20231.03February 20231.03March 20231.02April 20231.01May 20231.01June 20231.00July 20231.00August 20231.01September 20231.00October 20231.00November 20231.02December 20231.00January 20240.98February 20240.98March 20241.00April 20241.03May 20241.02June 20241.05July 20241.05August 20241.05September 20241.09October 20241.11November 20241.12December 20241.15January 20251.20February 20251.27March 20251.27April 20251.22May 20251.23June 20251.23July 20251.22August 20251.21September 20251.20October 20251.19November 20251.20December 20251.20January 20261.14February 20261.13March 2026

The SHMI compares the number of deaths after hospital care with the number expected given patients' characteristics. It is not a death rate and a higher value is a prompt to investigate, not proof of poor care. Source: NHS England. About this data

Waiting times by specialty

Data: June 2026 · Source: NHS England Referral to Treatment statistics (incomplete pathways)

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
General Surgery9,12761.9%13.1 wks42.6 wks27540
Other - Medicals7,30472.9%10.0 wks31.6 wks2630
Neurology5,90555.3%16.0 wks37.4 wks1200
Ophthalmology5,90156.7%15.5 wks45.0 wks20760
Gastroenterology5,45265.8%13.3 wks33.7 wks100
Gynaecology5,28859.9%14.0 wks44.0 wks191140
Trauma and Orthopaedic5,17252.9%16.8 wks44.1 wks151133
Respiratory Medicine5,13171.8%11.0 wks26.5 wks000
Cardiology4,70761.4%12.7 wks41.1 wks6800
Urology4,20363.0%13.3 wks38.9 wks3700
Ear Nose and Throat4,03158.6%14.0 wks46.3 wks15391
Oral Surgery3,92854.7%16.5 wks48.2 wks19540
Other - Paediatrics1,93180.8%6.3 wks31.6 wks2720
Dermatology1,59681.5%5.1 wks28.6 wks100
Plastic Surgery1,24374.0%7.6 wks36.9 wks610
Neurosurgical55660.6%14.9 wks39.9 wks910
Other - Others21792.2%5.0 wks17.8 wks110
Cardiothoracic Surgery21378.9%9.5 wks29.7 wks000
Elderly Medicine5696.4%7.2 wks13.9 wks000
Other - Surgicals3889.5%4.0 wks21.5 wks000
Rheumatology3100.0%10.5 wks12.8 wks000

Figures come from NHS England's official monthly statistics and the CQC directory, reproduced under the Open Government Licence v3.0. See methodology for definitions.