HospitalCheck

Royal Surrey NHS Foundation Trust

Guildford, GU2 7XX · Compare with another trust

At a glance

Whether this trust meets each official NHS operational standard — not a combined score or ranking.

Waiting times
Below NHS standard
64.5% within 18 weeks · standard 92% · About this data
A&E
Below NHS standard
78.6% within 4 hours · standard 95% · About this data
Cancer
Below NHS standard
75.9% treated within 62 days · standard 85% · About this data
Diagnostics
Below NHS standard
9.4% waiting 6+ weeks · standard 1.0% or fewer · About this data
Mortality (SHMI)
As expected
Screening indicator, not a death rate — a prompt to investigate, not proof of poor care · About this data

In plain English

AI-generated

Royal Surrey NHS Foundation Trust reported 9,718 A&E attendances in July 2026, with 78.6% of patients seen within four hours. In June 2026, the trust had 31,181 patients on its waiting list, and 64.5% were seen within 18 weeks of referral. Staff survey results from 2025 showed that 79.8% of employees would recommend the trust to friends or relatives.

Automatically generated from the official figures on this page and checked to restate only those figures. Last generated 16 August 2026. This is a plain-English summary, not medical advice. About these summaries

Hospitals run by this trust

Trust performance

Treated or seen within 18 weeks
64.5%
National median: 66.3%
▲ 10.0 pts vs yr agoBetter than 35% of trustsData: Jun 2026
Typical (median) wait
12.2 wks
National median: 11.7 wks
▼ 3.7 wks vs yr agoBetter than 40% of trustsData: Jun 2026
Patients on the waiting list
31,181
National median: 39,587
▲ 979 vs yr agoData: Jun 2026
Waiting over a year
440
National median: 358.5
▼ 1,081 vs yr agoBetter than 43% of trustsData: Jun 2026
A&E patients seen within 4 hours
78.6%
National median: 74.2%
▲ 3.5 pts vs yr agoBetter than 70% of trustsData: Jul 2026
A&E attendances
9,718
National median: 14,642
▲ 1,223 vs yr agoData: Jul 2026
12-hour trolley waits
0
National median: 194
▼ 1 vs yr agoBetter than 81% of trustsData: Jul 2026

A&E performance

Latest month: July 2026· all A&E department types combined — the official headline basis.

A&E attendances
9,718
All department types · latest month
Seen within 4 hours
78.6%
All department types · NHS standard: 95%
Waited over 12 hours
0
From decision-to-admit ('trolley waits')
Emergency admissions
3,314
All department types · latest month
Major A&E only (Type 1)
Attendances
7,110
Seen within 4 hours
70.7%

The all-types headline above includes minor-injury units and urgent treatment centres (Type 3), which typically report much higher 4-hour performance and lift the combined figure. This narrower figure covers only the main, consultant-led A&E department— Type 1 in NHS England's classification.

Department typeAttendancesWithin 4 hours
All types (official headline)9,71878.6%
Type 1 — major A&E7,11070.7%
Type 3 — minor injury / UTC2,608100.0%

Source: NHS England A&E Attendances & Emergency Admissions. About this data

Cancer waiting times

Latest month: June 2026.

Faster diagnosis (28 days)
80.7%
986 of 1,222 treated in time
Target 75% · meets target
Treatment within 62 days
75.9%
170 of 224 treated in time
Target 85% · below target
Treatment within 31 days
96.3%
1,020 of 1,059 treated in time
Target 96% · meets target
Treated within 62 days
Urgent referral to first treatment
75%80%85%Apr 25Jan 26NHS standard 85%75.9%83.3%April 202576.5%May 202575.7%June 202574.8%July 202578.5%August 202582.0%September 202583.4%October 202582.4%November 202582.7%December 202580.2%January 202682.1%February 202684.4%March 202680.3%April 202675.9%May 202675.9%June 2026
Faster diagnosis (28 days)
Referral to diagnosis or ruling-out
75%80%85%Apr 25Jan 26NHS standard 75%80.7%84.6%April 202582.7%May 202581.7%June 202584.5%July 202585.6%August 202582.5%September 202581.7%October 202581.8%November 202585.6%December 202578.2%January 202684.4%February 202682.4%March 202681.1%April 202680.0%May 202680.7%June 2026
Treated within 31 days
Decision to treat to first treatment
96%96.25%96.5%96.75%Apr 25Jan 26NHS standard 96%96.3%96.8%April 202596.1%May 202596.0%June 202596.5%July 202596.2%August 202596.8%September 202596.6%October 202596.4%November 202596.2%December 202596.7%January 202696.5%February 202696.6%March 202696.4%April 202696.4%May 202696.3%June 2026

Source: NHS England Cancer Waiting Times. The 62-day standard is urgent referral to first treatment; the 28-day faster-diagnosis standard is referral to diagnosis or ruling-out. About this data

Patient experience (Friends & Family Test)

Latest month: June 2026· a voluntary, monthly feedback survey — the figure is the share of respondents who rated their experience 'good' or 'very good'. Response rates are often low and respondents are self-selected, not a representative sample, so read this alongside the clinical measures above, not on its own.

Inpatient care
% would recommend
93.1%
Rated care 'good' or 'very good'
% would not recommend
3.9%
Rated care 'poor' or 'very poor'
Responses
726
Number of patients who gave feedback
Response rate
15.1%
Responses as a share of those eligible
Urgent & emergency care (A&E)
% would recommend
88.5%
Rated care 'good' or 'very good'
% would not recommend
6.9%
Rated care 'poor' or 'very poor'
Responses
1,145
Number of patients who gave feedback
Response rate
32.2%
Responses as a share of those eligible

Source: NHS England Friends & Family Test. About this data

Staff experience (NHS Staff Survey)

2025 · the views of staff who work at this trust — a measure of workforce culture, morale and confidence, not a direct measure of clinical outcomes. There is no official NHS target for these figures, so they are shown as context, never a pass or fail.

Staff happy for a friend or relative to be treated here
79.8%
Agreed · 2025 NHS Staff Survey▼ 0.6 pts vs 2024Median English trust: 63.9%
Staff engagement
7.26
out of 10 · 2025
Would recommend as a place to work
71.9%
Agreed · 2025

The NHS Staff Survey records the views of staff who chose to respond — a measure of workforce culture, morale and staff confidence, not a direct measure of clinical outcomes or safety. Response rates vary between trusts. England only; Scotland, Wales and Northern Ireland run separate staff surveys on a different basis, so these figures are never compared across nations.

Source: NHS Staff Survey (NHS England), Open Government Licence. About this data

Cancelled operations

Quarter ending 30 June 2026· last-minute cancellations for NON-CLINICAL reasons (no bed, no staff, an emergency taking priority) — not cancellations chosen by the patient or on clinical grounds. It's a raw count, so larger trusts naturally cancel more in absolute terms — read this alongside the other measures above, not on its own.

Last-minute cancellations
110
elective ops cancelled on the day, non-clinical reasons
Not rebooked within 28 days
21
the NHS standard is a new date within 28 days
% not rebooked in time
19.1%
share of cancelled ops without a new date inside 28 days

Source: NHS England (QMCO). About this data

Bed occupancy, ambulance handovers & delayed discharges (UEC Daily SitRep)

Snapshot at 8am, 29 March 2026. This is unvalidated management information— NHS England's own label — and can be revised for up to 14 days after first publication. It is collected only during the winter Daily SitRep window, so this is the latest date the collection has published, not necessarily today. It measures operational pressure (how full the hospital is), NOT care quality — high occupancy is normal for NHS hospitals, especially in winter, and is not a safety or performance score. The ambulance-handover figures below cover winter 2025-26 as a period total(not a snapshot): the time from an ambulance arriving to the patient being handed over to A&E staff. The delayed-discharge figures cover the most recent 7 daysof the collection (not a snapshot, and not the whole winter): a patient who "no longer meets the criteria to reside" is medically ready to leave hospital, but how quickly they actually do mostly reflects social-care and community capacity to receive them — NOT the hospital's own clinical quality. A higher handover or delayed-discharge figure means more operational pressure — like the rest of this section, none of it is a measure of care quality, and it carries no colour grading, badge or ranking.

Adult general & acute bed occupancy
97.4%
453 occupied of 465 open
Adult critical care occupancy
95.2%
20 occupied of 21 open
Ambulance handovers over 30 minutes
7.6%
of 6,742 handovers, winter 2025-26
Ambulance handovers over 60 minutes
0.3%
of 6,742 handovers, winter 2025-26
Medically fit but not discharged
84
patients/day who no longer met the criteria to reside but stayed in hospital, week to 29 March 2026
Discharged when fit
43%
of 1,030 who no longer met the criteria to reside, week to 29 March 2026

Source: NHS England UEC Daily SitRep, Ambulance Handover and Acute Discharge SitRep collections. About this data

Maternity — patient experience

CQC National Maternity Survey, 2025 · scores are relative comparisons against other trusts, not a measure of absolute quality — based on 150 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). A lower score is a prompt to look closer, not proof of poor care.

Response rate
50.3%
Share of those sampled who responded
Respondents
150
Of 300 sampled
Confidence & trust in staff (antenatal care)
9.2/10
Better than most trusts
Kindness & compassion (labour & birth)
9.6/10
Better than most trusts
Involved in decisions about care (labour & birth)
9.1/10
Better than most trusts
Got help from staff when needed (in hospital, after the birth)
7.7/10
About the same as most trusts
Confidence & trust in your midwife (postnatal care at home)
9.1/10
Better than most trusts
Midwife listened to you (postnatal care at home)
9.3/10
Better than most trusts

Source: Care Quality Commission — National Maternity Survey. About this data

Stroke care (SSNAP audit)

Sentinel Stroke National Audit Programme, latest quarter to 2026· the SSNAP level (A best .. E) is the audit's own published grade for the quality of this team's acute stroke-care PROCESSES, adjusted for case-mix, case ascertainment and audit compliance — it is not a guarantee of any individual patient's outcome. England only; SSNAP also covers Wales and Northern Ireland.

Royal Surrey County Hospital
D49.5/100
Frimley ICS and Surrey Heartlands
Domain grades (patient-centred)
Hyperacute assessmentB
Specialist pathwayC
ReperfusionD
MDT assessmentC
Therapy intensityC
Therapy frequencyD
Standards by dischargeE
Case ascertainment AAudit compliance D

This team's case ascertainment and/or audit compliance band is D or E — its SSNAP grade above rests on less-complete data than a team with a higher band, not necessarily worse care.

Source: Sentinel Stroke National Audit Programme (Royal College of Physicians). About this data

Hip fracture care (NHFD audit)

Royal Surrey NHS Foundation Trust · National Hip Fracture Database, 2023audit year · "Met best-practice criteria" is the audit's own composite measure of hip-fracture care PROCESSES at each hospital this trust runs.

Royal Surrey County HospitalBest-practice 50.9%373 cases

Source: National Hip Fracture Database (Royal College of Physicians). About this data

Patient experience — inpatient care

CQC Adult Inpatient Survey, 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 546 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
45.2%
Share of those sampled who responded
Respondents
546
Of 1,250 sampled
Quality of information while waiting to be admitted
7.9/10
National average: 7.6/10
About the same as the national average
Cleanliness of your room or ward
8.9/10
National average: 8.9/10
About the same as the national average
Confidence and trust in the doctors
9.0/10
National average: 9.0/10
About the same as the national average
Confidence and trust in the nurses
9.0/10
National average: 8.9/10
About the same as the national average
Enough nurses on duty
8.0/10
National average: 7.6/10
About the same as the national average
Involved in decisions about your care and treatment
7.3/10
National average: 7.2/10
About the same as the national average
Given enough privacy when examined or treated
9.5/10
National average: 9.4/10
About the same as the national average
Given enough notice about when you would leave hospital
7.0/10
National average: 6.9/10
About the same as the national average
Knew what would happen next with your care, before leaving hospital
6.8/10
National average: 6.7/10
About the same as the national average

Source: Care Quality Commission — CQC Adult Inpatient Survey. About this data

Patient experience — A&E (urgent & emergency care)

CQC Urgent & Emergency Care Survey (A&E), 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 265 voluntary respondents who attended a major (type 1) A&E department (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
28.7%
Share of those sampled who responded
Respondents
265
Of 950 sampled
Overall experience of A&E
7.5/10
National average: 7.3/10
About the same as the national average
Told how long you'd wait to be examined
2.4/10
National average: 2.6/10
About the same as the national average
Kept updated on your waiting time
3.0/10
National average: 3.4/10
About the same as the national average
Doctors and nurses listened to you
8.7/10
National average: 8.3/10
About the same as the national average
Confidence and trust in the doctors and nurses
8.5/10
National average: 8.1/10
About the same as the national average
Involved in decisions about your care
8.2/10
National average: 7.4/10
Better than the national average
Test results explained before you left
7.5/10
National average: 7.5/10
About the same as the national average
Felt safe around other patients
8.4/10
National average: 7.8/10
About the same as the national average
Told how to care for your condition at home after leaving
7.8/10
National average: 6.8/10
Better than the national average
Treated with respect and dignity
8.8/10
National average: 8.3/10
About the same as the national average

Source: Care Quality Commission — CQC Urgent & Emergency Care Survey (A&E). About this data

Patient experience — cancer care

National Cancer Patient Experience Survey, 2025 · scores are the % of patients giving the most positive answer (and an overall 0–10 rating), and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the survey's 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 651 patients treated for cancer by this trust (a question is only shown here where at least 10 people at this trust answered it). England only; response rates vary between trusts.

Response rate
—
Share of those sampled who responded
Respondents
651
Who took part
Overall rating of care
9.2/10
National average: 8.9/10
Better than the national average
Cancer diagnosis explained understandably
79%
National average: 78%
About the same as the national average
Easy to contact your main contact person
88%
National average: 84%
About the same as the national average
Involved as much as wanted in treatment decisions
84%
National average: 80%
Better than the national average
Confidence and trust in the team during hospital care
85%
National average: 78%
Better than the national average
Always treated with respect and dignity in hospital
93%
National average: 88%
Better than the national average
Possible side effects explained understandably
74%
National average: 74%
About the same as the national average
Given enough information about signs of cancer returning or spreading
64%
National average: 65%
About the same as the national average
The whole care team worked well together
91%
National average: 89%
About the same as the national average
Got the support needed from your GP practice since diagnosis
45%
National average: 45%
About the same as the national average

Source: NHS England (survey run by Picker on its behalf) — National Cancer Patient Experience Survey. About this data

Hip & knee replacement — patient outcomes (PROMs)

Financial year 2024-25(finalised) · patients having a primary hip or knee replacement voluntarily score their health before and after surgery. The average gain shown is adjusted for differences between patients (case-mix) — it is not a raw before/after difference and not a ranking, so read it alongside the patient numbers.

Hip replacement
Average health gain (adjusted)
23.6
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 22.2
Patients
86
Modelled records — completed the questionnaire before & after
% who improved
94.2%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.51
General health, secondary measure, 0-1 scale
Knee replacement
Average health gain (adjusted)
17.3
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 17.2
Patients
105
Modelled records — completed the questionnaire before & after
% who improved
96.2%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.33
General health, secondary measure, 0-1 scale

Source: NHS England PROMs (hip & knee replacement). About this data

Diagnostic test waits

Latest month: June 2026. The operational standard is that under 1% should wait more than 6 weeks.

Waiting 6+ weeks for a test
9.4%
of 6,343 patients on the diagnostic waiting list
TestWaiting list6+ weeks6+ weeks (count)13+ weeks
Audiology88851.8%460301
Neurophysiology11042.7%476
DEXA Scan1349.7%130
Cystoscopy1189.3%110
Cardiology5173.9%200
Ultrasound2,4151.2%281
CT scan6121.1%70
Colonoscopy2530.8%20
Gastroscopy1990.5%10
MRI1,0200.5%50
Flexi Sigmoidoscopy690.0%00
Waiting 6+ weeks for a diagnostic test
All tests combined
20%40%Apr 25Jan 269.4%44.8%April 202544.7%May 202544.7%June 202546.5%July 202539.2%August 202532.5%September 202529.5%October 202525.1%November 202526.4%December 202521.0%January 202616.5%February 202613.9%March 202612.5%April 202610.8%May 20269.4%June 2026

Source: NHS England Diagnostic Waiting Times & Activity (DM01). About this data

Safety: infections

Cases in the 12 months to July 2026. Hospital-onset cases are those most likely acquired in hospital.

InfectionCases (12 mo)Hospital-onset
MRSA bacteraemia73
C. difficile5628
E. coli bacteraemia23954
MSSA bacteraemia5216
Klebsiella bacteraemia6523
Pseudomonas bacteraemia3015
Hospital-onset cases per month
All infections combined
1015Dec 24Jan 261411December 20249January 202511February 20258March 202515April 20257May 20257June 202517July 202511August 202510September 202510October 202513November 20259December 202512January 20269February 20268March 202612April 202618May 202613June 202614July 2026

Source: UK Health Security Agency mandatory surveillance. About this data

Mortality (SHMI)

12 months to Mar 2026.

As expected
0.86
SHMI value (1.00 = as many deaths as expected) · 1,325 deaths vs 1,535 expected
SHMI over time
Rolling 12-month value
0.600.801.00Dec 18Jan 20Jan 21Jan 22Jan 23Jan 24Jan 25Jan 26As expected (1.00)0.860.79December 20180.79January 20190.80February 20190.80March 20190.80April 20190.79May 20190.78June 20190.78July 20190.80August 20190.80September 20190.81October 20190.80November 20190.80December 20190.80January 20200.79February 20200.79March 20200.79April 20200.78May 20200.78June 20200.78July 20200.78August 20200.77September 20200.76October 20200.77November 20200.78December 20200.79January 20210.78February 20210.78March 20210.78April 20210.78May 20210.78June 20210.76July 20210.76August 20210.75September 20210.74October 20210.75November 20210.73December 20210.73January 20220.73February 20220.71March 20220.72April 20220.72May 20220.70June 20220.71July 20220.70August 20220.65September 20220.62October 20220.76November 20220.77December 20220.78January 20230.79February 20230.83March 20230.83April 20230.83May 20230.81June 20230.80July 20230.80August 20230.80September 20230.79October 20230.81November 20230.82December 20230.84January 20240.81June 20240.81July 20240.80August 20240.80September 20240.80October 20240.80November 20240.79December 20240.77January 20250.78February 20250.79March 20250.81April 20250.82May 20250.82June 20250.83July 20250.83August 20250.83September 20250.84October 20250.85November 20250.85December 20250.85January 20260.87February 20260.86March 2026

The SHMI compares the number of deaths after hospital care with the number expected given patients' characteristics. It is not a death rate and a higher value is a prompt to investigate, not proof of poor care. Source: NHS England. About this data

Waiting times by specialty

Data: June 2026 · Source: NHS England Referral to Treatment statistics (incomplete pathways)

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
Trauma and Orthopaedic5,79257.6%14.9 wks45.0 wks22870
Oral Surgery3,81849.2%18.4 wks42.2 wks3200
Other - Medicals3,26369.0%10.3 wks38.3 wks3710
Ear Nose and Throat3,23059.9%14.6 wks38.3 wks3600
General Surgery2,93478.0%9.4 wks30.4 wks400
Gynaecology2,32462.6%13.5 wks37.6 wks3700
Ophthalmology2,25661.7%13.6 wks34.3 wks300
Urology1,39175.1%9.3 wks25.2 wks000
Gastroenterology1,33357.2%15.2 wks45.5 wks4800
Cardiology1,11462.1%13.3 wks40.9 wks200
Other - Others92191.9%6.6 wks18.2 wks310
Other - Surgicals73280.9%6.1 wks28.2 wks600
Neurology70460.5%14.9 wks34.1 wks300
Other - Paediatrics54989.3%7.6 wks19.2 wks000
Respiratory Medicine38385.4%9.0 wks22.6 wks000
Rheumatology29093.4%6.0 wks17.0 wks000
Plastic Surgery14787.8%7.4 wks23.6 wks100

Figures come from NHS England's official monthly statistics and the CQC directory, reproduced under the Open Government Licence v3.0. See methodology for definitions.