HospitalCheck

Ashford And St Peter's Hospitals NHS Foundation Trust

Chertsey, KT16 0PZ · Compare with another trust

At a glance

Whether this trust meets each official NHS operational standard — not a combined score or ranking.

Waiting times
Below NHS standard
62.6% within 18 weeks · standard 92% · About this data
A&E
Below NHS standard
69.9% within 4 hours · standard 95% · About this data
Cancer
Below NHS standard
84.5% treated within 62 days · standard 85% · About this data
Diagnostics
Below NHS standard
19.6% waiting 6+ weeks · standard 1.0% or fewer · About this data
Mortality (SHMI)
As expected
Screening indicator, not a death rate — a prompt to investigate, not proof of poor care · About this data

In plain English

AI-generated

Ashford And St Peter's Hospitals NHS Foundation Trust reported 10,606 A&E attendances in July 2026, with 69.9% of patients treated within four hours. In June 2026, the trust had 54,116 patients on its waiting list, and 62.6% were seen within 18 weeks of referral. Staff survey results from 2025 showed that 63.6% would recommend the trust to friends or family.

Automatically generated from the official figures on this page and checked to restate only those figures. Last generated 19 August 2026. This is a plain-English summary, not medical advice. About these summaries

Hospitals run by this trust

Trust performance

Treated or seen within 18 weeks
62.6%
National median: 66.3%
▲ 2.6 pts vs yr agoBetter than 26% of trustsData: Jun 2026
Typical (median) wait
13.3 wks
National median: 11.7 wks
▼ 0.7 wks vs yr agoBetter than 23% of trustsData: Jun 2026
Patients on the waiting list
54,116
National median: 39,587
▼ 1,226 vs yr agoData: Jun 2026
Waiting over a year
735
National median: 358.5
▼ 128 vs yr agoBetter than 29% of trustsData: Jun 2026
A&E patients seen within 4 hours
69.9%
National median: 74.2%
▲ 3.5 pts vs yr agoBetter than 31% of trustsData: Jul 2026
A&E attendances
10,606
National median: 14,642
▲ 126 vs yr agoData: Jul 2026
12-hour trolley waits
507
National median: 194
▲ 374 vs yr agoBetter than 27% of trustsData: Jul 2026

A&E performance

Latest month: July 2026· all A&E department types combined — the official headline basis.

A&E attendances
10,606
All department types · latest month
Seen within 4 hours
69.9%
All department types · NHS standard: 95%
Waited over 12 hours
507
From decision-to-admit ('trolley waits')
Emergency admissions
2,833
All department types · latest month
Major A&E only (Type 1)
Attendances
7,844
Seen within 4 hours
60.5%

The all-types headline above includes minor-injury units and urgent treatment centres (Type 3), which typically report much higher 4-hour performance and lift the combined figure. This narrower figure covers only the main, consultant-led A&E department— Type 1 in NHS England's classification.

Department typeAttendancesWithin 4 hours
All types (official headline)10,60669.9%
Type 1 — major A&E7,84460.5%
Type 3 — minor injury / UTC2,76296.8%

Source: NHS England A&E Attendances & Emergency Admissions. About this data

Cancer waiting times

Latest month: June 2026.

Faster diagnosis (28 days)
86.8%
2,010 of 2,315 treated in time
Target 75% · meets target
Treatment within 62 days
84.5%
161 of 191 treated in time
Target 85% · below target
Treatment within 31 days
96.6%
197 of 204 treated in time
Target 96% · meets target
Treated within 62 days
Urgent referral to first treatment
80%85%Apr 25Jan 26NHS standard 85%84.5%82.8%April 202582.4%May 202580.7%June 202582.6%July 202585.1%August 202588.0%September 202586.6%October 202582.7%November 202585.3%December 202581.6%January 202683.0%February 202682.8%March 202676.5%April 202679.8%May 202684.5%June 2026
Faster diagnosis (28 days)
Referral to diagnosis or ruling-out
70%75%80%85%Apr 25Jan 26NHS standard 75%86.8%80.3%April 202575.8%May 202575.0%June 202575.8%July 202574.5%August 202571.5%September 202578.7%October 202578.4%November 202581.7%December 202575.0%January 202683.0%February 202684.1%March 202680.9%April 202686.9%May 202686.8%June 2026
Treated within 31 days
Decision to treat to first treatment
94%96%98%100%Apr 25Jan 26NHS standard 96%96.6%94.2%April 202599.4%May 202596.8%June 202598.5%July 202598.8%August 202599.1%September 202598.5%October 202598.8%November 202598.5%December 202596.7%January 202697.0%February 202697.1%March 202696.2%April 202699.5%May 202696.6%June 2026

Source: NHS England Cancer Waiting Times. The 62-day standard is urgent referral to first treatment; the 28-day faster-diagnosis standard is referral to diagnosis or ruling-out. About this data

Patient experience (Friends & Family Test)

Latest month: June 2026· a voluntary, monthly feedback survey — the figure is the share of respondents who rated their experience 'good' or 'very good'. Response rates are often low and respondents are self-selected, not a representative sample, so read this alongside the clinical measures above, not on its own.

Inpatient care
% would recommend
83.5%
Rated care 'good' or 'very good'
% would not recommend
9.9%
Rated care 'poor' or 'very poor'
Responses
636
Number of patients who gave feedback
Response rate
11.5%
Responses as a share of those eligible
Urgent & emergency care (A&E)
% would recommend
65.5%
Rated care 'good' or 'very good'
% would not recommend
22.3%
Rated care 'poor' or 'very poor'
Responses
435
Number of patients who gave feedback
Response rate
4.1%
Responses as a share of those eligible

Source: NHS England Friends & Family Test. About this data

Staff experience (NHS Staff Survey)

2025 · the views of staff who work at this trust — a measure of workforce culture, morale and confidence, not a direct measure of clinical outcomes. There is no official NHS target for these figures, so they are shown as context, never a pass or fail.

Staff happy for a friend or relative to be treated here
63.6%
Agreed · 2025 NHS Staff Survey▲ 1.0 pts vs 2024Median English trust: 63.9%
Staff engagement
7.02
out of 10 · 2025
Would recommend as a place to work
61.4%
Agreed · 2025

The NHS Staff Survey records the views of staff who chose to respond — a measure of workforce culture, morale and staff confidence, not a direct measure of clinical outcomes or safety. Response rates vary between trusts. England only; Scotland, Wales and Northern Ireland run separate staff surveys on a different basis, so these figures are never compared across nations.

Source: NHS Staff Survey (NHS England), Open Government Licence. About this data

Cancelled operations

Quarter ending 30 June 2026· last-minute cancellations for NON-CLINICAL reasons (no bed, no staff, an emergency taking priority) — not cancellations chosen by the patient or on clinical grounds. It's a raw count, so larger trusts naturally cancel more in absolute terms — read this alongside the other measures above, not on its own.

Last-minute cancellations
12
elective ops cancelled on the day, non-clinical reasons
Not rebooked within 28 days
4
the NHS standard is a new date within 28 days
% not rebooked in time
33.3%
share of cancelled ops without a new date inside 28 days

Source: NHS England (QMCO). About this data

Bed occupancy, ambulance handovers & delayed discharges (UEC Daily SitRep)

Snapshot at 8am, 29 March 2026. This is unvalidated management information— NHS England's own label — and can be revised for up to 14 days after first publication. It is collected only during the winter Daily SitRep window, so this is the latest date the collection has published, not necessarily today. It measures operational pressure (how full the hospital is), NOT care quality — high occupancy is normal for NHS hospitals, especially in winter, and is not a safety or performance score. The ambulance-handover figures below cover winter 2025-26 as a period total(not a snapshot): the time from an ambulance arriving to the patient being handed over to A&E staff. The delayed-discharge figures cover the most recent 7 daysof the collection (not a snapshot, and not the whole winter): a patient who "no longer meets the criteria to reside" is medically ready to leave hospital, but how quickly they actually do mostly reflects social-care and community capacity to receive them — NOT the hospital's own clinical quality. A higher handover or delayed-discharge figure means more operational pressure — like the rest of this section, none of it is a measure of care quality, and it carries no colour grading, badge or ranking.

Adult general & acute bed occupancy
90.4%
406 occupied of 449 open
Adult critical care occupancy
90.9%
10 occupied of 11 open
Ambulance handovers over 30 minutes
22.5%
of 10,778 handovers, winter 2025-26
Ambulance handovers over 60 minutes
3.8%
of 10,778 handovers, winter 2025-26
Medically fit but not discharged
49
patients/day who no longer met the criteria to reside but stayed in hospital, week to 29 March 2026
Discharged when fit
46%
of 630 who no longer met the criteria to reside, week to 29 March 2026

Source: NHS England UEC Daily SitRep, Ambulance Handover and Acute Discharge SitRep collections. About this data

Never Events (patient safety)

Financial year 2025/26 · Never Events are rare, serious, wholly-preventable incidents. This is a RAW count for 2025/26— it is NOT adjusted for how much surgery the trust does, and NHS England publishes it to prompt learning, NOT to compare trusts. A higher number is a prompt to look at the trust's own review, not proof it is less safe than a trust with fewer.

Never Events reported
2
Occurring in FY 2025/26 · not a comparative safety score

Source: NHS England. About this data

Maternity — patient experience

CQC National Maternity Survey, 2025 · scores are relative comparisons against other trusts, not a measure of absolute quality — based on 132 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). A lower score is a prompt to look closer, not proof of poor care.

Response rate
44.4%
Share of those sampled who responded
Respondents
132
Of 300 sampled
Confidence & trust in staff (antenatal care)
8.0/10
About the same as most trusts
Kindness & compassion (labour & birth)
9.1/10
About the same as most trusts
Involved in decisions about care (labour & birth)
8.9/10
About the same as most trusts
Got help from staff when needed (in hospital, after the birth)
7.6/10
About the same as most trusts
Confidence & trust in your midwife (postnatal care at home)
8.2/10
About the same as most trusts
Midwife listened to you (postnatal care at home)
8.7/10
About the same as most trusts

Source: Care Quality Commission — National Maternity Survey. About this data

Stroke care (SSNAP audit)

Sentinel Stroke National Audit Programme, latest quarter to 2026· the SSNAP level (A best .. E) is the audit's own published grade for the quality of this team's acute stroke-care PROCESSES, adjusted for case-mix, case ascertainment and audit compliance — it is not a guarantee of any individual patient's outcome. England only; SSNAP also covers Wales and Northern Ireland.

St Peter's Hospital
D41.6/100
Frimley ICS and Surrey Heartlands
Domain grades (patient-centred)
Hyperacute assessmentC
Specialist pathwayE
ReperfusionD
MDT assessmentB
Therapy intensityD
Therapy frequencyE
Standards by dischargeC
Case ascertainment AAudit compliance B

Source: Sentinel Stroke National Audit Programme (Royal College of Physicians). About this data

Hip fracture care (NHFD audit)

Ashford And St Peter's Hospitals NHS Foundation Trust · National Hip Fracture Database, 2023audit year · "Met best-practice criteria" is the audit's own composite measure of hip-fracture care PROCESSES at each hospital this trust runs.

St Peter's HospitalBest-practice 60.7%396 cases

Source: National Hip Fracture Database (Royal College of Physicians). About this data

Patient experience — inpatient care

CQC Adult Inpatient Survey, 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 467 voluntary respondents (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
40.3%
Share of those sampled who responded
Respondents
467
Of 1,250 sampled
Quality of information while waiting to be admitted
6.9/10
National average: 7.6/10
About the same as the national average
Cleanliness of your room or ward
8.7/10
National average: 8.9/10
About the same as the national average
Confidence and trust in the doctors
8.9/10
National average: 9.0/10
About the same as the national average
Confidence and trust in the nurses
8.8/10
National average: 8.9/10
About the same as the national average
Enough nurses on duty
7.4/10
National average: 7.6/10
About the same as the national average
Involved in decisions about your care and treatment
6.7/10
National average: 7.2/10
Worse than the national average
Given enough privacy when examined or treated
9.3/10
National average: 9.4/10
About the same as the national average
Given enough notice about when you would leave hospital
6.6/10
National average: 6.9/10
About the same as the national average
Knew what would happen next with your care, before leaving hospital
6.4/10
National average: 6.7/10
About the same as the national average

Source: Care Quality Commission — CQC Adult Inpatient Survey. About this data

Patient experience — A&E (urgent & emergency care)

CQC Urgent & Emergency Care Survey (A&E), 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 403 voluntary respondents who attended a major (type 1) A&E department (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
34.0%
Share of those sampled who responded
Respondents
403
Of 1,250 sampled
Overall experience of A&E
6.9/10
National average: 7.3/10
About the same as the national average
Told how long you'd wait to be examined
1.8/10
National average: 2.6/10
About the same as the national average
Kept updated on your waiting time
2.5/10
National average: 3.4/10
About the same as the national average
Doctors and nurses listened to you
8.0/10
National average: 8.3/10
About the same as the national average
Confidence and trust in the doctors and nurses
8.0/10
National average: 8.1/10
About the same as the national average
Involved in decisions about your care
7.0/10
National average: 7.4/10
About the same as the national average
Test results explained before you left
7.2/10
National average: 7.5/10
About the same as the national average
Felt safe around other patients
8.0/10
National average: 7.8/10
About the same as the national average
Told how to care for your condition at home after leaving
6.5/10
National average: 6.8/10
About the same as the national average
Treated with respect and dignity
8.2/10
National average: 8.3/10
About the same as the national average

Source: Care Quality Commission — CQC Urgent & Emergency Care Survey (A&E). About this data

Patient experience — cancer care

National Cancer Patient Experience Survey, 2025 · scores are the % of patients giving the most positive answer (and an overall 0–10 rating), and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the survey's 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 345 patients treated for cancer by this trust (a question is only shown here where at least 10 people at this trust answered it). England only; response rates vary between trusts.

Response rate
—
Share of those sampled who responded
Respondents
345
Who took part
Overall rating of care
8.9/10
National average: 8.9/10
About the same as the national average
Cancer diagnosis explained understandably
77%
National average: 78%
About the same as the national average
Easy to contact your main contact person
78%
National average: 84%
Worse than the national average
Involved as much as wanted in treatment decisions
74%
National average: 80%
Worse than the national average
Confidence and trust in the team during hospital care
76%
National average: 78%
About the same as the national average
Always treated with respect and dignity in hospital
82%
National average: 88%
About the same as the national average
Possible side effects explained understandably
70%
National average: 74%
About the same as the national average
Given enough information about signs of cancer returning or spreading
58%
National average: 65%
Worse than the national average
The whole care team worked well together
90%
National average: 89%
About the same as the national average
Got the support needed from your GP practice since diagnosis
46%
National average: 45%
About the same as the national average

Source: NHS England (survey run by Picker on its behalf) — National Cancer Patient Experience Survey. About this data

Hip & knee replacement — patient outcomes (PROMs)

Financial year 2024-25(finalised) · patients having a primary hip or knee replacement voluntarily score their health before and after surgery. The average gain shown is adjusted for differences between patients (case-mix) — it is not a raw before/after difference and not a ranking, so read it alongside the patient numbers.

Hip replacement
Average health gain (adjusted)
22.2
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 24.0
Patients
43
Modelled records — completed the questionnaire before & after
% who improved
95.3%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.49
General health, secondary measure, 0-1 scale
Knee replacement
Average health gain (adjusted)
15.2
Oxford Score, case-mix-adjusted, 0-48 scale
Raw gain (unadjusted): 16.3
Patients
43
Modelled records — completed the questionnaire before & after
% who improved
93.0%
Oxford Score higher after surgery than before
EQ-5D Index gain (adjusted)
0.30
General health, secondary measure, 0-1 scale

Source: NHS England PROMs (hip & knee replacement). About this data

Diagnostic test waits

Latest month: June 2026. The operational standard is that under 1% should wait more than 6 weeks.

Waiting 6+ weeks for a test
19.6%
of 11,666 patients on the diagnostic waiting list
TestWaiting list6+ weeks6+ weeks (count)13+ weeks
Gastroscopy67655.5%375277
Flexi Sigmoidoscopy23751.5%12271
Colonoscopy46847.6%223140
Ultrasound6,06923.9%1,45017
Urodynamics5022.0%114
CT scan7229.0%652
Cystoscopy1345.2%75
DEXA Scan5423.3%180
Audiology3161.6%51
Cardiology9391.2%110
MRI1,0720.4%40
Respiratory physiology1930.0%00
Neurophysiology2480.0%00
Waiting 6+ weeks for a diagnostic test
All tests combined
10%20%Apr 25Jan 2619.6%12.4%April 202514.8%May 202511.5%June 20257.8%July 20258.3%August 20256.2%September 20257.3%October 20259.8%November 202514.1%December 202514.3%January 202610.8%February 202617.1%March 202624.1%April 202622.2%May 202619.6%June 2026

Source: NHS England Diagnostic Waiting Times & Activity (DM01). About this data

Safety: infections

Cases in the 12 months to July 2026. Hospital-onset cases are those most likely acquired in hospital.

InfectionCases (12 mo)Hospital-onset
MRSA bacteraemia72
C. difficile9038
E. coli bacteraemia25816
MSSA bacteraemia6912
Klebsiella bacteraemia6015
Pseudomonas bacteraemia211
Hospital-onset cases per month
All infections combined
2.557.510Dec 23Jan 25Jan 2692December 20232January 20247February 202410March 20249April 20243May 20244June 20249July 20249August 20247September 202410October 202410November 20243December 20245January 20254February 20259March 202510April 20257May 20252June 202510July 20258August 20255September 202510October 20258November 202510December 20258January 20265February 20266March 20262April 20267May 20266June 20269July 2026

Source: UK Health Security Agency mandatory surveillance. About this data

Mortality (SHMI)

12 months to Mar 2026.

As expected
0.89
SHMI value (1.00 = as many deaths as expected) · 1,475 deaths vs 1,650 expected
SHMI over time
Rolling 12-month value
0.850.900.951.00Dec 18Jan 20Jan 21Jan 22Jan 23Jan 24Jan 25Jan 26As expected (1.00)0.891.00December 20181.00January 20191.01February 20191.00March 20191.02April 20191.01May 20191.01June 20191.00July 20190.98August 20190.98September 20190.97October 20190.98November 20190.97December 20190.96January 20200.96February 20200.97March 20200.96April 20200.96May 20200.97June 20200.96July 20200.96August 20200.96September 20200.96October 20200.94November 20200.94December 20200.96January 20210.96February 20210.94March 20210.95April 20210.94May 20210.93June 20210.93July 20210.93August 20210.90September 20210.90October 20210.91November 20210.91December 20210.89January 20220.89February 20220.90March 20220.91April 20220.94May 20220.93June 20220.94July 20220.95August 20220.92September 20220.92October 20220.91November 20220.90December 20220.90January 20230.89February 20230.89March 20230.88April 20230.88May 20230.87June 20230.87July 20230.88August 20230.89September 20230.89October 20230.90November 20230.95December 20230.97January 20240.98February 20240.99March 20240.98April 20240.98May 20240.99June 20240.99July 20240.99August 20240.98September 20240.98October 20240.97November 20240.97December 20240.93January 20250.93February 20250.91March 20250.92April 20250.91May 20250.90June 20250.89July 20250.89August 20250.89September 20250.88October 20250.87November 20250.86December 20250.89January 20260.89February 20260.89March 2026

The SHMI compares the number of deaths after hospital care with the number expected given patients' characteristics. It is not a death rate and a higher value is a prompt to investigate, not proof of poor care. Source: NHS England. About this data

Waiting times by specialty

Data: June 2026 · Source: NHS England Referral to Treatment statistics (incomplete pathways)

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
Other - Surgicals8,61355.7%15.5 wks43.6 wks314452
Trauma and Orthopaedic7,88465.7%11.8 wks39.8 wks1582511
Dermatology5,09466.5%12.0 wks35.9 wks111
Ophthalmology4,94568.2%12.0 wks30.9 wks800
Oral Surgery4,58352.9%15.6 wks46.0 wks10520
Ear Nose and Throat4,36960.0%14.1 wks41.2 wks6940
Gynaecology3,78854.5%16.4 wks39.2 wks1400
Cardiology2,50768.2%12.4 wks31.3 wks211
Other - Paediatrics2,16570.0%10.9 wks33.0 wks400
Other - Medicals2,09770.6%9.7 wks32.0 wks400
Urology1,99557.4%15.5 wks40.1 wks3211
Gastroenterology1,65762.7%14.6 wks32.5 wks632
Respiratory Medicine1,28768.5%11.4 wks33.3 wks200
Neurology98958.1%15.0 wks35.3 wks100
Other - Others98280.0%7.8 wks30.1 wks1510
Rheumatology39063.6%11.4 wks30.2 wks000
General Surgery36274.9%12.0 wks30.7 wks000
Elderly Medicine25378.7%10.1 wks24.9 wks000
General Internal Medicine126100.0%6.4 wks14.2 wks000
Plastic Surgery20100.0%4.8 wks14.4 wks000
Cardiothoracic Surgery1090.0%3.0 wks20.2 wks000

Figures come from NHS England's official monthly statistics and the CQC directory, reproduced under the Open Government Licence v3.0. See methodology for definitions.