HospitalCheck

Moorfields Eye Hospital NHS Foundation Trust

London, EC1V 2PD · Compare with another trust

At a glance

Whether this trust meets each official NHS operational standard — not a combined score or ranking.

Waiting times
Below NHS standard
84.9% within 18 weeks · standard 92% · About this data
A&E
Meets NHS standard
96.3% within 4 hours · standard 95% · About this data
Cancer
Meets NHS standard
87.5% treated within 62 days · standard 85% · About this data
Diagnostics
Below NHS standard
3.2% waiting 6+ weeks · standard 1.0% or fewer · About this data
Mortality (SHMI)
No data
No data · About this data

In plain English

AI-generated

Moorfields Eye Hospital NHS Foundation Trust reported 6,824 A&E attendances in July 2026, with 96.3% of patients seen within four hours. In June 2026, the trust had 39,506 patients on its waiting list, and 84.9% were treated within 18 weeks of referral. Staff survey results from 2025 showed that 85.5% would recommend the hospital to friends or relatives.

Automatically generated from the official figures on this page and checked to restate only those figures. Last generated 18 August 2026. This is a plain-English summary, not medical advice. About these summaries

Hospitals run by this trust

Trust performance

Treated or seen within 18 weeks
84.9%
National median: 66.3%
1.8 pts vs yr agoBetter than 91% of trustsData: Jun 2026
Typical (median) wait
7.4 wks
National median: 11.7 wks
0.2 wks vs yr agoBetter than 91% of trustsData: Jun 2026
Patients on the waiting list
39,506
National median: 39,587
5,015 vs yr agoData: Jun 2026
Waiting over a year
13
National median: 358.5
6 vs yr agoBetter than 82% of trustsData: Jun 2026
A&E patients seen within 4 hours
96.3%
National median: 74.2%
0.6 pts vs yr agoBetter than 92% of trustsData: Jul 2026
A&E attendances
6,824
National median: 14,642
701 vs yr agoData: Jul 2026
12-hour trolley waits
0
National median: 194
Better than 81% of trustsData: Jul 2026

A&E performance

Latest month: July 2026· all A&E department types combined — the official headline basis.

A&E attendances
6,824
All department types · latest month
Seen within 4 hours
96.3%
All department types · NHS standard: 95%
Waited over 12 hours
0
From decision-to-admit ('trolley waits')
Emergency admissions
266
All department types · latest month

This trust does not run a separate major (Type 1) A&E department — the figures above are for its single-specialty A&E — Type 2 in NHS England’s classification (e.g. a standalone eye or dental A&E), not a minor-injury unit.

Department typeAttendancesWithin 4 hours
All types (official headline)6,82496.3%
Type 2 — single-specialty A&E6,82496.3%

Source: NHS England A&E Attendances & Emergency Admissions. About this data

Cancer waiting times

Latest month: June 2026.

Faster diagnosis (28 days)
87.5%
7 of 8 treated in time
Target 75% · meets target
Treatment within 62 days
87.5%
7 of 8 treated in time
Target 85% · meets target
Treatment within 31 days
100.0%
26 of 26 treated in time
Target 96% · meets target
Treated within 62 days
Urgent referral to first treatment
85%90%95%100%Apr 25Jan 26NHS standard 85%87.5%92.3%April 2025100.0%May 2025100.0%June 2025100.0%July 202595.5%August 202595.9%September 2025100.0%October 2025100.0%November 2025100.0%December 2025100.0%January 202697.1%February 2026100.0%March 2026100.0%April 2026100.0%May 202687.5%June 2026
Faster diagnosis (28 days)
Referral to diagnosis or ruling-out
0%25%50%75%100%Apr 25NHS standard 75%87.5%88.9%April 2025100.0%May 2025100.0%June 202580.0%July 202566.7%August 202550.0%September 2025100.0%November 20250.0%February 202690.0%March 202694.3%April 2026100.0%May 202687.5%June 2026
Treated within 31 days
Decision to treat to first treatment
96%98%100%Apr 25Jan 26NHS standard 96%100.0%100.0%April 202595.8%May 2025100.0%June 2025100.0%July 2025100.0%August 2025100.0%September 202596.0%October 2025100.0%November 202596.7%December 2025100.0%January 2026100.0%February 2026100.0%March 2026100.0%April 202695.7%May 2026100.0%June 2026

Source: NHS England Cancer Waiting Times. The 62-day standard is urgent referral to first treatment; the 28-day faster-diagnosis standard is referral to diagnosis or ruling-out. About this data

Patient experience (Friends & Family Test)

Latest month: June 2026· a voluntary, monthly feedback survey — the figure is the share of respondents who rated their experience 'good' or 'very good'. Response rates are often low and respondents are self-selected, not a representative sample, so read this alongside the clinical measures above, not on its own.

Inpatient care
% would recommend
96.9%
Rated care 'good' or 'very good'
% would not recommend
1.7%
Rated care 'poor' or 'very poor'
Responses
1,316
Number of patients who gave feedback
Response rate
37.9%
Responses as a share of those eligible
Urgent & emergency care (A&E)
% would recommend
85.5%
Rated care 'good' or 'very good'
% would not recommend
7.5%
Rated care 'poor' or 'very poor'
Responses
1,833
Number of patients who gave feedback
Response rate
23.1%
Responses as a share of those eligible

Source: NHS England Friends & Family Test. About this data

Staff experience (NHS Staff Survey)

2025 · the views of staff who work at this trust — a measure of workforce culture, morale and confidence, not a direct measure of clinical outcomes. There is no official NHS target for these figures, so they are shown as context, never a pass or fail.

Staff happy for a friend or relative to be treated here
85.5%
Agreed · 2025 NHS Staff Survey▲ 0.5 pts vs 2024Median English trust: 63.9%
Staff engagement
7.06
out of 10 · 2025
Would recommend as a place to work
64.3%
Agreed · 2025

The NHS Staff Survey records the views of staff who chose to respond — a measure of workforce culture, morale and staff confidence, not a direct measure of clinical outcomes or safety. Response rates vary between trusts. England only; Scotland, Wales and Northern Ireland run separate staff surveys on a different basis, so these figures are never compared across nations.

Source: NHS Staff Survey (NHS England), Open Government Licence. About this data

Cancelled operations

Quarter ending 30 June 2026· last-minute cancellations for NON-CLINICAL reasons (no bed, no staff, an emergency taking priority) — not cancellations chosen by the patient or on clinical grounds. It's a raw count, so larger trusts naturally cancel more in absolute terms — read this alongside the other measures above, not on its own.

Last-minute cancellations
135
elective ops cancelled on the day, non-clinical reasons
Not rebooked within 28 days
9
the NHS standard is a new date within 28 days
% not rebooked in time
6.7%
share of cancelled ops without a new date inside 28 days

Source: NHS England (QMCO). About this data

Bed occupancy, ambulance handovers & delayed discharges (UEC Daily SitRep)

Snapshot at 8am, 29 March 2026. This is unvalidated management information— NHS England's own label — and can be revised for up to 14 days after first publication. It is collected only during the winter Daily SitRep window, so this is the latest date the collection has published, not necessarily today. It measures operational pressure (how full the hospital is), NOT care quality — high occupancy is normal for NHS hospitals, especially in winter, and is not a safety or performance score. The ambulance-handover figures below cover winter 2025-26 as a period total(not a snapshot): the time from an ambulance arriving to the patient being handed over to A&E staff. The delayed-discharge figures cover the most recent 7 daysof the collection (not a snapshot, and not the whole winter): a patient who "no longer meets the criteria to reside" is medically ready to leave hospital, but how quickly they actually do mostly reflects social-care and community capacity to receive them — NOT the hospital's own clinical quality. A higher handover or delayed-discharge figure means more operational pressure — like the rest of this section, none of it is a measure of care quality, and it carries no colour grading, badge or ranking.

Adult general & acute bed occupancy
10.0%
1 occupied of 10 open
Ambulance handovers over 30 minutes
40.0%
of 5 handovers, winter 2025-26
Ambulance handovers over 60 minutes
20.0%
of 5 handovers, winter 2025-26

Source: NHS England UEC Daily SitRep, Ambulance Handover and Acute Discharge SitRep collections. About this data

Never Events (patient safety)

Financial year 2025/26 · Never Events are rare, serious, wholly-preventable incidents. This is a RAW count for 2025/26— it is NOT adjusted for how much surgery the trust does, and NHS England publishes it to prompt learning, NOT to compare trusts. A higher number is a prompt to look at the trust's own review, not proof it is less safe than a trust with fewer.

Never Events reported
1
Occurring in FY 2025/26 · not a comparative safety score

Source: NHS England. About this data

Patient experience — A&E (urgent & emergency care)

CQC Urgent & Emergency Care Survey (A&E), 2024 · scores are 0-10, and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the CQC 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 404 voluntary respondents who attended a major (type 1) A&E department (a question is only shown here where at least 30 people at this trust answered it). England only; response rates vary between trusts.

Response rate
33.1%
Share of those sampled who responded
Respondents
404
Of 1,250 sampled
Overall experience of A&E
8.5/10
National average: 7.3/10
Better than the national average
Told how long you'd wait to be examined
4.3/10
National average: 2.6/10
Better than the national average
Kept updated on your waiting time
4.4/10
National average: 3.4/10
About the same as the national average
Doctors and nurses listened to you
9.1/10
National average: 8.3/10
Better than the national average
Confidence and trust in the doctors and nurses
8.9/10
National average: 8.1/10
Better than the national average
Involved in decisions about your care
8.1/10
National average: 7.4/10
Better than the national average
Test results explained before you left
8.3/10
National average: 7.5/10
Better than the national average
Felt safe around other patients
9.2/10
National average: 7.8/10
Better than the national average
Told how to care for your condition at home after leaving
8.6/10
National average: 6.8/10
Better than the national average
Treated with respect and dignity
9.4/10
National average: 8.3/10
Better than the national average

Source: Care Quality CommissionCQC Urgent & Emergency Care Survey (A&E). About this data

Patient experience — cancer care

National Cancer Patient Experience Survey, 2025 · scores are the % of patients giving the most positive answer (and an overall 0–10 rating), and "better"/"worse" means the trust's score falls outside the range expected for a trust of its size (the survey's 95% expected range, centred on the national average) — a statistical-significance test, not a raw ranking. Based on 30 patients treated for cancer by this trust (a question is only shown here where at least 10 people at this trust answered it). England only; response rates vary between trusts.

Response rate
Share of those sampled who responded
Respondents
30
Who took part
Overall rating of care
9.1/10
National average: 8.9/10
About the same as the national average
Cancer diagnosis explained understandably
78%
National average: 78%
About the same as the national average
Easy to contact your main contact person
80%
National average: 84%
About the same as the national average
Involved as much as wanted in treatment decisions
97%
National average: 80%
Better than the national average
Confidence and trust in the team during hospital care
82%
National average: 78%
About the same as the national average
Always treated with respect and dignity in hospital
95%
National average: 88%
About the same as the national average
Possible side effects explained understandably
79%
National average: 74%
About the same as the national average
Given enough information about signs of cancer returning or spreading
59%
National average: 65%
About the same as the national average
The whole care team worked well together
90%
National average: 89%
About the same as the national average
Got the support needed from your GP practice since diagnosis
24%
National average: 45%
About the same as the national average

Source: NHS England (survey run by Picker on its behalf)National Cancer Patient Experience Survey. About this data

Diagnostic test waits

Latest month: June 2026. The operational standard is that under 1% should wait more than 6 weeks.

Waiting 6+ weeks for a test
3.2%
of 253 patients on the diagnostic waiting list
TestWaiting list6+ weeks6+ weeks (count)13+ weeks
MRI1952.6%50
Waiting 6+ weeks for a diagnostic test
All tests combined
0%1%2%3%Apr 25Jan 263.2%1.6%April 20250.5%May 20250.0%June 20250.6%July 20250.0%August 20250.7%September 20250.5%October 20250.0%November 20252.8%December 20251.0%January 20260.5%February 20261.3%March 20263.1%April 20262.6%May 20263.2%June 2026

Source: NHS England Diagnostic Waiting Times & Activity (DM01). About this data

Safety: infections

Cases in the 12 months to July 2026. Hospital-onset cases are those most likely acquired in hospital.

InfectionCases (12 mo)Hospital-onset
MRSA bacteraemia00
C. difficile00
E. coli bacteraemia00
MSSA bacteraemia00
Klebsiella bacteraemia00
Pseudomonas bacteraemia00
Hospital-onset cases per month
All infections combined
00.050.1Dec 23Jan 25Jan 2600December 20230January 20240February 20240March 20240April 20240May 20240June 20240July 20240August 20240September 20240October 20240November 20240December 20240January 20250February 20250March 20250April 20250May 20250June 20250July 20250August 20250September 20250October 20250November 20250December 20250January 20260February 20260March 20260April 20260May 20260June 20260July 2026

Source: UK Health Security Agency mandatory surveillance. About this data

Waiting times by specialty

Data: June 2026 · Source: NHS England Referral to Treatment statistics (incomplete pathways)

SpecialtyWaitingWithin 18 wksMedian wait9 in 10 wait under52+ wks65+ wks78+ wks
Ophthalmology39,50684.9%7.4 wks22.7 wks1322

Figures come from NHS England's official monthly statistics and the CQC directory, reproduced under the Open Government Licence v3.0. See methodology for definitions.